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“Great Location” 4 of 5 stars
Review of The Omni New Haven Hotel at Yale

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The Omni New Haven Hotel at Yale
4.0 of 5 Hotel   |   155 Temple St., New Haven, CT 06510   |  
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Ranked #2 of 12 Hotels in New Haven
Weymouth, Massachusetts
Top Contributor
121 reviews 121 reviews
14 hotel reviews
Reviews in 76 cities Reviews in 76 cities
41 helpful votes 41 helpful votes
“Great Location”
4 of 5 stars Reviewed January 8, 2013

This hotel is in the best location in New Haven. It is on the older side but the updates are modern looking. We ate breakfast in the restaurant in the 19th floor and it was very nice with a great view. When in the area I will be sure to stay again.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
Thank you for allowing us to read about your stay at the Omni New Haven at Yale. We are glad you had a great stay and enjoyed our breakfast options. It would be a pleasure for us to welcome you back again soon!
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654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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otgwk
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 1, 2013

We enjoyed our stay at the Omni New Haven Hotel during the New Haven Open. The room was clean and comfortable and service was fine. My only complaint would be that the late night band music across the street was quite loud. My husband enjoyed the pizza and beer at the Kitchen ZINC artisan pizza and bar, the sangria was not so good ( just a couple blocks away). Our whole family really enjoyed the Geronimo Tequila Bar and Southwest grill also just a couple blocks away.

Room Tip: Stay away from the side facing the street where the local music is played.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
Thank you for sharing your experience at our hotel on TripAdvisor. We apologize for any noise from the surrounding area. If you return, please do not hesitate to let us know that you prefer to be in a quieter area of the hotel and we will do our best to accommodate you.
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Princetown, NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 1, 2013

I wanted a place close to City Hall for our civil marriage on New Years Eve. The Onmi was closest, and within a short walk from other places to eat, etc. I have traveled a lot, coast to coast by car even, and this hotel was on par with a good Holiday Inn, with a better looking lobby.

We got a nice web deal for about $130 a night and I feel it was a good price.

When Laura at the desk learned we were there for marriage, she congratulated us and sent up some complimentary champagne and chocolate covered strawberries! Gratefully Accepted. Actually all hotel staff was were gracious and kind.

The only negative would be that their was a dog that barked quite a bit in the morning at 8:30 am. Though we were up and heading out by then, it may have woken others on the 8th floor.

Room Tip: I have heard the higher floors are better when wanting to avoid city noise. We were on the 8th floor...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
Congratulations on your recent nuptials and thank you for allowing us to be a part of your special weekend! We are delighted that our staff could make your time with us more enjoyable. It would be our pleasure to welcome you back again soon!
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New Paltz, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2013

We spent the weekend with our dog. The service from arrival to departure was outstanding. Christopher, at the front desk, bumped us up to a suite with a great view of the Green and Yale when I complained about our original 5th floor room with a parking lot view (the upgrade was not free but was definitely worth the extra $50 per night). The re-opened Yale Art Gallery (free) is worth a visit - give yourself lots of time, as there are four floors spread out over two buildings. We had a wonderful anniversary dinner at nearby Basta. And, it was a pleasure to return to our room(s) each day. Our recently adopted shelter dog (first time in a hotel) loved it too.

Room Tip: Ask for room on Green side
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
We appreciate your complimentary review of the Omni New Haven at Yale. We are delighted that Christopher and our other associates took great care of you and your newest furry family member. It will be our pleasure to share your compliments with him and we hope you will return soon!
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Frederick, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

In 2012 I had 302 hotel nights, all business related and most were 30+ days. The stays included Hyatts in Los Angeles and downtown Chicago, both fine hotels. However, the staff and accommodations here at Omni New Haven have been FAR superior. The few minor "hiccups", and with all long term stays there's bound to be a few "hiccups", have been handled quickly and professionally. And all have been followed-up with a call to insure I'm completely satisfied with the resolution. The hotel's location is a short walk (1-2 blocks) from many of New Haven's fine restaurants and other local attractions. I, most often, travel with my dog and many of the staff even know him by name. That's a nice touch. And it's those types of attention to details that convince me to give this hotel my highest recommendation.

Room Tip: Ask for a corner king room facing the Yale campus.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
Thank you for your generous recommendation of the Omni New Haven at Yale. It was our pleasure to provide you with a great stay and we hope that we will have an opportunity to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 24, 2012

Spent a week here before staying with family. Our stay included Friday and Saturday evenings.

Be warned - we had a 5th floor room on the front of the hotel and the sound from the night club opposite could be heard clearly till the early hours. If you go to bed early this could well be an issue.

It was cold outside and the insulation on the windows was poor as the cold air could be felt coming through the windows. We were not convinced about the efficiency of the heating/cooling system in the room. Having said this the room was big and comfortable and the bathroom was well equipped and newly refurbished. Breakfasts were excellent but if you have the breakfast buffet every morning it will comfortably add 50 dollars on to your bill every day. It is well worth becoming a Gold member of the hotel before arrival as it gives you free wi-fi during your stay.

The location is great. Yale campus is well worth a visit. Need to be careful as there are lots of beggars around town especially after dark.

Parking expensive at 23 dollars per night including tax. Cheaper public garages available nearby.

Nice hotel, not cheap but classy. Be careful on the extras if you are watching the pennies.

Room Tip: Don't go low down at the front if you want a quiet night especially at weekends
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
We appreciate all of your feedback from your recent stay at our hotel. We are glad that you enjoyed most of your time with us but regret that you experienced some noise from the downtown area. If you return, and we hope you will, we would be happy to place you in a room in a quieter area of the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 22, 2012 via mobile

Staff was wonderful we arrived late Thursday night the bellhops that greeted us we super friendly and nice even at 11pm the front desk was also wonderful along with the waitresses on the top floor fabulous expierence all around!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, January 29, 2013
Thank you for your kind words regarding our assoicates. We are delighted that you were well taken care of during your time with us and we hope you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omni New Haven Hotel at Yale

Address: 155 Temple St., New Haven, CT 06510
Phone Number:
Location: United States > Connecticut > New Haven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in New Haven
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni New Haven Hotel at Yale 4*
Number of rooms: 306
Official Description (provided by the hotel):
The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels. ... more   less 
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Also Known As:
Omni New Haven Hotel
New Haven Omni

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