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“Elegance and Location” 4 of 5 stars
Review of The Omni New Haven Hotel at Yale

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The Omni New Haven Hotel at Yale
4.0 of 5 Hotel   |   155 Temple St., New Haven, CT 06510   |  
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Special Offer
12% Off or Free Parking!
Ranked #2 of 12 Hotels in New Haven
Certificate of Excellence 2014
Austin, Texas
Top Contributor
103 reviews 103 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
“Elegance and Location”
4 of 5 stars Reviewed September 3, 2012

You'll love the convenience of the Omni, on the square that begins Yale University. The staff are motivated, knowledgeable. You'll spend an extra $20/25 to park, but it's safe in the underground lot. Little touches matter: a variety of free newspapers, strawberry/mint ice water.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, September 10, 2012
We are glad that the little touches helped make your experience at the Omni New Haven at Yale a memorable one. Thank you for your review and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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773 reviews from our community

Traveler rating
    328
    256
    113
    57
    19
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185
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40
325
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 30, 2012

On balance, I had very few complaints -- which were that the bathroom was quite small and that the lobby was undergoing renovations. But that wrapped up quickly. The location was perfect for all our comings and goings, the parking garage was very convenient, staff were friendly, breakfast was great. And the bed was very comfy. Had a nice view (a bit marred by the rooftop) out to East Rock. Staff was very helpful.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, September 10, 2012
We appreciate your positive review of the Omni New Haven at Yale. It would be a pleasure for us to have you has our guest again soon.
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Cambridge, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2012

New Haven doesn't have a lot of options in the way of hotels. The Omni was a fairly comfortable standard business hotel located very centrally. The food was indifferent. I would recommend eating out. Otherwise the rooms were very comfortable.

The room and the bar on the top floor had spectacular views of the hotel. Definitely recommend a trip up.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, September 10, 2012
Thank you for reviewing the Omni New Haven on TripAdvisor. We are glad you enjoyed your stay with us.
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Bethesda, MD
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 21, 2012

I stay at the Omni while attending a conference walking distance to the hotel. While this is an older hotel, it couldn't have been more comfortable. It's right off the green and right at the edge of the Yale campus. The front desk was welcoming and helpful especially when I couldn't use the keycard to get into my room. The room has a safe that big enough for a large laptop. Very rare in my travels.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, September 10, 2012
Thank you for your complimentary review of the Omni New Haven at Yale. We are glad you enjoyed our convenient location and were well taken care of by our associates. It would be our pleasure to welcome you back again soon.
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 19, 2012

The city was sketchy. The hotel needs a facelift. There was no bathroom on the main floor, but we were given the option of going up to the 2nd level.
My unlevel bed was not very comfortable. There were nice, soft towels. The bathroom was cramped, with no fan. The tub drain was clogged.
There is a convenient (secret) passage to a neighboring bar. The hotel staff was helpful. There was tasty strawberry-kiwi infuse water in the lobby. Bar 19 had amazing views of Yale. This was an excellent place for a wedding, with good food and a spacious ballroom

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, September 10, 2012
Thank you for reviewing our hotel and sharing your comments from your recent stay. We were disappointed to read that you felt like the hotel was in need of a facelift as we recently completed updates to our rooms and lobby. Please accept our apologies for the clogged drain. We hope you were able to report this while staying with us so we would could resolve the issue. We do appreciate your kind words regarding Bar 19 and we hope that we will have a future opportunity to welcome you for a stay that exceeds all of your expectations.
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Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 6, 2012

My husband and I stayed at the Omni during a recent family gathering in New Haven. We booked our rooms relatively late but were pleased to see they has availability. Though we booked through Priceline we didn't feel as though we were treated differently which happens at other hotels.

The hotel was center to restaurants and shopping allowing us to explore and enjoy.

The Concierge were gracious and addressed us by name in person and over the phone. They even sent a personalized note to our room..

On our first morning we ate breakfast at their onsite restaurant J. Davenports and I had the best egg white omlette I've ever had! The Restaurant Manager even stopped by to check on us.

The hotel and staff were so welcoming even during a convention weekend that we extended our stay another night. The Front Desk made the changes quickly and we were able to continue our weekend without issue.

Though we had another hotel booked prior we are happy we stayed at the Omni and we will most definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, August 13, 2012
We are thrilled to hear that you had such a wonderful experience at the Omni New Haven at Yale. It was enjoyable to read all of your kind words about our concierge, restaurant, front desk, and other associates and we look forward to sharing your review with our team. If you return to New Haven, we hope you will once again consider us for your accommodations.
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Burlington
Top Contributor
195 reviews 195 reviews
41 hotel reviews
Reviews in 52 cities Reviews in 52 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed July 31, 2012

The Omni New Haven was a great hotel for someone visiting Yale University. The staff were friendly and helpful...efficient check in and check out. Parking is pretty reasonable and right on site. The rooms were pretty average but the beds were very comfy. The gentleman at the front desk was very kind and gave us many recommendations for restaurants in the area as well as free wifi Internet access. We took a tour of Yale and had nothing but positive feedback for the city of New Haven - Yale - & the Omni. The only drawback which was tough for the hotel to be blamed was the construction was pretty loud throughout the early hours of the morning on Temple Street. All in all was a great experience and loved the stay in New Haven, CT.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at The Omni New Haven Hotel at Yale, responded to this review, August 13, 2012
Thank you for your compliments or our hotel, our city, and Yale. It was a pleasure for us to read about your experience and we hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omni New Haven Hotel at Yale

Address: 155 Temple St., New Haven, CT 06510
Phone Number:
Location: United States > Connecticut > New Haven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in New Haven
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni New Haven Hotel at Yale 4*
Number of rooms: 306
Official Description (provided by the hotel):
The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels. ... more   less 
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Also Known As:
Omni New Haven Hotel
New Haven Omni

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