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“Newly renovated, great for the price” 4 of 5 stars
Review of Passport Inn & Suites Middletown

Passport Inn & Suites Middletown
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Passport Inn & Suites Middletown
1310 South Main Street, Middletown, CT 06457   |  
Hotel amenities
Ranked #2 of 3 Hotels in Middletown
White Plains, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Newly renovated, great for the price”
4 of 5 stars Reviewed December 28, 2012

For $51, its hard to beat. Big, clean rooms, with a microwave and a mini-fridge (and a TV and ironing-board and a hair dryer - but no coffee service). The beds very comfortable. Run by a family that lives on premises. They were very accommodating. Its been newly renovated, which may explain the difference between our experience and some of the the other reviews. There is an Indian restaurant next door, decent food for the value.

Downsides:
* The restaurant is not open for breakfast. The hotel does put out K-cup coffee and pastries. There are multiple fast-food & diner places about a mile up the road.
* There is no coffee service in the room, so if you need something to heat water in, you need to get your own cup (we borrowed one from the manager).
* Carpet glue smell in the corridor is still strong.

We would stay here again if we needed to stay in Middletown

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
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    4
    2
    3
    3
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4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2012 via mobile

I have stayed there for three nights for thanksgiving. My room was nice and big and the beds were really comfy. It is run by an Indian family. They have great service. There is an Indian restaurant near on site. If I ever come back to ct I would stay at passportinn.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2012

The upper floor where we stayed had been recently refurbished. Apparently they had a little incident with the roof collapsing under snow load. Not too worry, I'm sure it's much sturdier now! Basically, almost everything was new. Carpet, paint, TV, all very nice. Had a bit of an off smell to it, but not mold or anything, and not horrible like some cheap deodorizers. Maybe decades of Indian incense or something, that was definitely present...

Fridge and a microwave in the room, Nice tile floors, and a balcony at this price though, anywhere outside of Camden or Newark and I don't care, you're getting one heck of a deal!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holyoke, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 19, 2011

My boyfriend and I had just left a concert in Hartford and were planning to go to the beach the next day, so we searched for hotels halfway between the two. The minute we stepped in, we questioned our decision because of the stale cigarette odor, the bulletproof glass protecting the clerk, and the stained carpeting down the dimly lit hallway. Because of the time of night and the fact that we really only needed a room for 8 hours, we paid and headed down the hall. Once inside the room, it only got worse. The hand towel was rougher than sandpaper, the carpet felt sticky and matted down, and the stale cigarette smell was permanently sealed into the walls. Five minutes later, we approached the man being protected by glass and asked for a refund. He gave us half our money back. We then drove a few extra miles to a Comfort Inn and had a restful night of sleep. I would advise against the Passport Inn.

Room Tip: Get a room at the Comfort Inn
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  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Guilford, Vermont
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2010

My husband and I have just finished teaching here in Middletown this week, and we stayed at the Passport Inn and Suites. It has met our needs just fine! It has all the basic things we needed - king sized bed, clean bathroom, table and chair to work on, reliable WiFi, cell phone service, sofa and coffee table, TV, a large dresser, refrigerator and a microwave to make our breakfast and heat up coffee and tea water.

It is clean and well appointed, and our room even has a walk-out balcony. It was 10 minutes away from where we were teaching this week at Middlesex Community College, and only several miles from downtown Middletown, where there are more variety of restaurants, many international, that you could possible cover even in month. There is an Indian Restaurant on site of the motel, which we'll probably try next week, as we will be back for the second week as we are teaching the rest of this course and will be again staying here at the Passport Inn.

Certainly there are fancier hotels/motels in Hartford, but it would cost you at least at double the price, which is fine if that is how you want to spend your money. Also it would have been a lot more daily driving and bucking all that traffic and not nearly as convenient. The folks at the Passport are gracious, helpful, and accommodating. For us, it's been a great place to call home for a week.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
2 of 5 stars Reviewed July 11, 2010

I arrived late at night and had second thoughts about staying. Mattresses stacked in the hallway (that must ba a fire hazzard) bad fluorescent light, unfinished parking lot. The hotel clerk/owner wouldn't honor the price I was quoted, instead jacked it up $10 because I needed a second bed for my teenage son (the lower price was previously agreed upon when we made the reservation in the morning). The decor i the room is entirely depressing, which completes the experience. At $77 a night, not good value at all. This is worth about half that. The ONLY positive is that there is free WiFi in the rooms.

  • Stayed July 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sicily
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2009

I have stayed there 3 times to visit my son at Wesleyan. The place is clean and what choice do you have if you need to stay in Middletown: either The Inn at 150 a night or the place north of town, which is really really bad. I like the management at Passport, they also have a very good Indian restaurant downstairs.

Stayed May 2009, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Passport Inn & Suites Middletown

Address: 1310 South Main Street, Middletown, CT 06457
Location: United States > Connecticut > Middletown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 3 Hotels in Middletown
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Only Five Minutes from Wesleyan University, near Powder Ridge Ski area, shopping and restaurants. Refrigerators and Microwaves in rooms. Some rooms have a private balcony. We offer convenience, comfort and A Good Night's Sleep to those traveling for business or pleasure. ... more   less 
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Also Known As:
Passport Inn And Suites Middletown
Passport Inn & Suites Middletown Hotel Middletown

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