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“Superior Hospitality” 5 of 5 stars
Review of Inn at Middletown

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Inn at Middletown
3.5 of 5 Hotel   |   70 Main Street, Middletown, CT 06457   |  
Hotel amenities
Ranked #1 of 3 Hotels in Middletown
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Superior Hospitality”
5 of 5 stars Reviewed March 19, 2013 via mobile

This was a business trip together with a few colleagues and we were on a tight schedule - visiting various states across the US. What a pleasant surprise when arriving at this hotel. The rooms are neat and tidy and the beds comfortable. What stood out was the friendly and helpful staff. Certainly a number 1 in the US.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, March 20, 2013
Thank you for sharing your experience with us. We are very proud of the service we provide to all of our guests and I am so pleased that we exceeded your expectations. Hopefully the next time you are in Middletown you will stay with us again. Your positive comments are very much appreciated and will be shared with my team.
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154 reviews from our community

Traveler rating
    80
    55
    12
    4
    3
See reviews for
64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Connecticut
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2013

Stayed here during a 2-day Manager's meeting.

This is beautiful and elegant hotel. The staff was great and professional.

The food was excellent...especially the desserts.

Will definitely recommend this place!!!

Only negative is the parking...if you don't do valet parking...you'll have to park a block or two from the hotel....

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, March 6, 2013
Thank you so much for taking the time to share your experience at the Inn at Middletown. Calling us a hidden gem is quite a compliment and I will make sure I share your comments with my entire team. We look forward to having you stay with us the next time you are in the area.
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Williamstown, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

My husband and I stayed here while in town for a wedding, and it was one of the best hotel stays we have ever had. The room was wonderful and the staff was excellent. We were amazed at how polite, respectful, helpful and genuinely friendly the entire staff was. Having never stayed before, when the front desk clerk asked which room we wanted, we told him to choose, and he gave us a room on the front of the inn, overlooking a beautiful park across Main Street. The view was amazing! We would highly recommend this place, and plan to go back and stay again soon!

Room Tip: Rooms on the front have a great view!!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, January 7, 2013
Thank you for the kind words about my staff in regards to your stay at the Inn at Middletown. We are all about service and I am so happy that we exceeded your expectations. We look forward to seeing you again the next time you are in the area.
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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2013

Loved this Inn. We stayed here during a snowstorm and it was just beautiful. It is small and charming, but has all the amenities of a large hotel. The staff is quite friendly and the entire hotel is remarkably clean. The food at the Tavern was incredible (Lobster 3 Cheese BLT Panini... To die for!) And reasonably priced for what you get. The flat screen TV had a strong signal that wasn't fuzzy, and it was satellite, so that was a bonus. The beds were very comfortable and there were several pillows of varying firmness.

I only have 2 minor complaints... First is parking. There is valet parking and meter parking. But if you want free parking, be prepared to hike down the street and park behind a shopping center. It was pretty inconvenient when we got 10 inches of snow. The second is the heating unit in the room... It's either on or off. You choose a high/med/low heat and turn the fan on, no thermostat to keep the same temp set. That gets annoying when it gets cold at night. Good thing the beds had very nice comforters and extra blankets available.

Other than those two minor issues, we had a very pleasurable stay and would definitely stay here again.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, January 7, 2013
Thank you for staying at the Inn at Middletown. I am glad we made your stay an enjoyable one concidering all the snow that we unexpectedly recieved. I will share your comments with my team regarding the HVAC and look at ways we may possibly improve that in the near future. We look forward to seeing you again the next time you are in the area.
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New York
Top Contributor
87 reviews 87 reviews
81 hotel reviews
Reviews in 66 cities Reviews in 66 cities
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed January 1, 2013

If you're coming to Middletown, you should stay here.

It's not "fancy." Nor is it a sweet little hideaway, or eclectic, or clever, or once-in-a-lifetime unique. Nope. It's simply the right hotel for this charming community.

It's a "handsome," well-appointed and up-to-date small town hotel, with a few extra intangible touches that constant travelers like myself really appreciate.

We were very comfortable.

The employees are friendly. The rooms are clean. The bar is cozy. The food is good. The rates are competitive. And it's situated right where you want to be.

Honestly, if you're coming to a quaint town, why stay in a chain hotel off the highway? Stay at the Inn at Middletown and make your way over to O'Rourke's Diner (probably the best breakfast I've ever encountered) a little ways down Main Street.

THEN, you can head up to Wesleyan and see how well your kid likes college...

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, January 2, 2013
Thank you for choosing the Inn at Middletown during your recent stay in the area. I was very pleased to read how we met and exceeded your expectations in so many ways. Happy New Year from all of us at the Inn.
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Fort Mill, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2012

We traveled to Middletown to celebrate my Aunt and Uncle's "70th", yes that was 70 wedding anniversary. We could not have had a nicer, more comfortable stay. Your staff was more than helpful and so accommodating. We will definitely stay in the Middletown Inn when we visit Family again.

Room Tip: Get an upper floor to enjoy the view of the quaint city.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, December 27, 2012
Thank you for letting us know about your experience at the Inn at Middletown. We are so glad to hear that not only you but your entire family enjoyed their stay with us. We have revieved a number of great comments regarding the party and the overall weekend from your family. We look forward to your next stay with us.
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Dublin, Ireland
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 16, 2012

The staff at check in were extremely friendly and helpful- the lobby was cozy with a fireplace and free cookies. The room was large and comfortable. The pool was a bit small if you want to swim laps, but the hot tub was bigger than normal. The only real downside here was that parking is far away, which is a pain with luggage. The wifi worked perfectly fine for me.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, December 18, 2012
Thank you so much for taking the time to tell us about your recent visit to the Inn at Middletown. I am so glad you found the staff friendly and accomodating. Next time you visit us and want to self park drop your luggage off with us and we will have it in your room by the time you return to the Inn. We also have a 24 hour valet service if you so desire. The walk is well worth it. Thank you again for choosing us.
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Additional Information about Inn at Middletown

Address: 70 Main Street, Middletown, CT 06457
Location: United States > Connecticut > Middletown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Middletown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Inn at Middletown 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Opened November 2003, the former National Guard Armory on historic Main Street in downtown Middletown has been transformed into a 100 room boutique hotel. The marble lobby is enhanced by a spiral staircase that goes up to the second level pre-function area. Guests can enjoy a variety of on-site amenities including the Tavern at the Armory restaurant and lounge, indoor heated pool, exercise room, and Jacuzzi. In-room dining, free high speed internet access in all rooms, and valet parking. ... more   less 
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Also Known As:
Inn At Middletown Hotel Middletown

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