Usually the MGM and Foxwoods hotels are beyond expensive Friday and Saturday nights, so we usually stay elsewhere. However this time, we went during the week and booked a very inexpensive room at the MGM (our favorite) with a discount price available to Dream Card holders.
The key is to Valet Park your car. It's free and I can never figure out why anyone staying over night would not take advantage of it. The Valet is right at the Front Desk and on departure, they provide you with cold bottles of water for your ride home. Nice touch.
On arrival, we asked if they had any suites available for an upgrade. They put us in a Producer's Suite for no additional cost. It was one night and they offered it with their compliments. What amazing customer service! Right then and there, I knew this would be where we booked in the future because they know how to treat a customer.
The room was amazing. Very large, beautiful view of the pool and the expansive forrest. Large marble bath with deep-and I mean deep-whirlpool tub, glass waterfall shower and seperate room with toilet.
I've read issues with the mini-bar and they are correct. It's weighted (which is the new thing in most upscale hotels these days) which means if you pick it up or move it, you will be billed for it. I think it's insane, but the hotels just don't want to employ people to go room to room anymore, on a daily basis, just checking on the mini bar. I'd rather just have an empty fridge and leave it at that.
The bed was soft and comfortable and I had a great night's sleep. The bed is far from the hallway and I didn't hear any foot traffic or toilets flushing or showers running, like you sometimes do at the Foxwoods hotels.
The MGM is geared for clients in their 20s-50s. They want young, urban, middle to upper middle class guests. The rooms are trendy, minimalist design, with dark earth tones. The atmostphere of the whole place is hip, cutting edge, not-your-mother's casino type vibe. The hotel is the same way. It's not Foxwoods...and doesn't want to be.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.