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“Fantastic” 5 of 5 stars
Review of MGM Grand at Foxwoods

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MGM Grand at Foxwoods
4.0 of 5 Hotel   |   29 Norwich-Westerly Road, Mashantucket, CT 06338   |  
Hotel amenities
Ranked #1 of 4 hotels in Mashantucket
Keene, New Hampshire
1 review
“Fantastic”
5 of 5 stars Reviewed January 14, 2013

Honestly we cannot remember the last time we had this kind of service. From the moment we pulled in, right through the moment we left, the service was impeccable. Each staff member we encountered provided us with top-notch service. If we had to pick a "rose and a thorn" of the trip, rose would be the shows we saw while we were there and the thorn would be the smell of cigarette smoke in the casino areas. We have not one negative comment for the hotel itself or any of the service received. JUST FANTASTIC!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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843 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Bellmore, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2013

First I have to say that this hotel is beautiful!!! The beds are comfortable and the shower is great.
That said ....at reservations you are charged a $12.99 resort fee. This fee is for two 8 oz bottles of water in your room (woo hoo), in-room coffee maker (every motel or hotel has this) and morning newspaper delivered to your room (never got one and when I inquired about this I was told that you had to request it when you checked in). When we checked in we had a girl who was interning from Johnson and Wales and were never offered the morning paper. I don't blame her. When I pointed out to staff both at the room site and down at the front desk that I had already been charged for the newspaper they did not seem to care. I was told that they have over 800 rooms and cannot deliver papers to all. Well they may have 800 rooms but they did not have 800 occupancy. Also we were instructed to go down to the lobby for the paper and when we did they had a stack of two types of newspapers at the front desk. Which WE had paid for. Very poor policy. Shame on you MGM for nickel and diming for a newspaper.On top of this fee, if you want to try the indoor pool it's another $15 fee.
Also this hotel at Foxwoods is very far away from restaurants and most shops. If I stay at Foxwoods again, would probably choose Grand Pequot or Great Cedar for location reasons. This trip,however, confirmed that I would prefer to stay near or at Mohegan Sun. It's a nicer casino and love their 1/4 penny slots.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Berlin, Connecticut
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 12, 2013

The G Spa at the MGM Grand Foxwoods is a wonderful full service spa. I was not staying at the hotel but they have a $25 day pass which allows you to use all of the spa facilities. There is a great workout room with all of the latest equipment that is very spacious. The pool area has comfortable lounges and a large hot tub. I especially like the sauna/steam room area which includes a hot tub with a waterfall. The showers in the locker room are large and have several jets of water spraying at you along with heated towel bars. The staff was pleasant and the towels, drinks and snacks were always thee when you wanted them. I spent a day there over the holidays with my adult daughter who was home on college break. They have a sunrise/sunset treatment special for $99 which includes entry into the spa and one treatment. She loved her facial and enjoyed relaxing for a good part of the day at the facility. We ordered lunch from the room service menu and enjoyed it by the pool. Its a great way to spend a relaxing day and if you are not a gambler, you can go into Mystic or Stonington which are only about 15 minutes away. If you want to treat yourself to a few hours of relaxation in a really nice spa, the G Spa is a good choice.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Connecticut
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed at the MGM Grand once again and as usual had a great time. The rooms are clean and well decorated. Location is the most convenient for shows at the MGM Grand Theatre and the nightclub Shrine. There is also a good selection of restaurants.

If you are looking to gamble we prefer the Grand Pequot or Rainmaker, especially for table games. Also these casinos are less smoky and noisy. Still for some reason rooms at the MGM tend to be cheaper and the walk is not too long.

However if you are looking for a little more atmosphere combined with a younger crowd then you are in the right place.

Room Tip: Higher floors are better on weekends club can be loud. Gym is free and features a complete set of...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, CT
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

I stayed New Years Day night and the following night for a two day getaway.
MGM Grand is a beautiful property, and the rooms are luxurious. The showers and bathrooms are new, modern, amazing.
Mystic is a quick 10 miles away.
The day spa is $15 on the weekdays. It has a nice lap pool, and sauna.
We tried Shrine. It is really trendy and Vegas-like inside, but it is really overpriced Chinese food.
Overall: the beds are great. It's a really relaxing getaway.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 4, 2013

I traveled to the Foxwoods area recently for business, and given the rather isolated nature of the area, decided that I would stay at the MGM Grand casino hotel rather than a more traditional business hotel (owing primarily to the fact that there were no such hotels in the area).

First off, I should note, that I am not a gambler, so I cannot comment on the gaming facilities at the MGM or the Foxwoods resort. That being said, the hotel itself is a phenomenal property. Check-in was quick and efficient, and my room very luxurious. The European dry bath was also a very nice touch in the spacious bathroom. The bed was extremely comfortable and the work spaces well designed for business. All in all, as a business, rather than a gaming or vacation traveler, I found the hotel excellent.

Additionally, the gym/spa facilities are first rate. I’m sure most are used to the hotel gym being three pieces of outdated equipment and a 15 year old television. The MGM’s gym/spa facilities were simply top notch. It was essentially a miniature version of my health club at home. A few dozen pieces of modern cardio equipment, free and machine weights, and towels and water bottles at the ready throughout the facility. I got a great and refreshing workout here on three occasions during my three day stay. Additionally, the indoor pool/spa area was quiet and restful.

Finally, my interactions with the staff were limited, but I can especially call note to the MGM’s concierge. The only drawback I found of the MGM were the limited hours of the business center. After arrival my assistant emailed me a crucial document that I wanted to have printed out, rather than only accessible on my laptop. While the business center was closed at what I thought was an early hour (although remembering this is not a hotel that caters to business), the concierge immediately offered to print the document and destroy the file. It’s a simple gesture, but one I appreciated.

In the off chance I find myself in this remote part of Connecticut again, I would definitely repeat my stay at the MGM.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 4, 2013

Great place to stay and if you gamble enough comps will cover the rooms.Great venue to gamble and the restaurants are real ggod especially Juniors which give large portions at reasonable prices.During the summer the kids love the pool which is real cool and also they go too the arcade over at peoquet which they love to go to Fudruckers for burgers and dogzilla(great chili dog about $ 6.00) and you have a hard time finishing it.Concerts all the time with top billings so we give MGM 5 stars.

Room Tip: Try to get rooms on forest side the Hawk shows are great!
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about MGM Grand at Foxwoods

Also Known As:
Mgm Grand At Foxwoods Hotel Mashantucket
Mgm Grand At Foxwoods Mashantucket
Address: 29 Norwich-Westerly Road, Mashantucket, CT 06338
Location: United States > Connecticut > Mystic Country > Mashantucket
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Mashantucket
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MGM Grand at Foxwoods 4*
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