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“Booked a nonsmoking room, gave us a smoking!” 1 of 5 stars
Review of Two Trees Inn

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Two Trees Inn
3.0 of 5 Hotel   |   39 Norwich-Westerly Road, Foxwoods Resort Casino, Mashantucket, CT 06338   |  
Hotel amenities
Ranked #4 of 4 hotels in Mashantucket
Danbury, Connecticut
Top Contributor
136 reviews 136 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
“Booked a nonsmoking room, gave us a smoking!”
1 of 5 stars Reviewed March 7, 2013

We called and booked a nonsmoking room yet when we checked in they said only smoking rooms were available! It was too late in the night to stay anywhere else so we just dealt with it. The rooms smelled so vile it was absolutely disgusting. I awoke with one of the worst headaches I've had in recent memory. I would avoid at all costs.

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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318 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Wales, Massachusetts
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed here one night this past weekend. It had been the 3rd time here. Some positivies: their shuttles are free and run very frequently to the casinos and all night long. Although the wait does get longer at night. It's usually the cheapest of the Foxwoods hotels. Some negatives: The pool water was extremely strong and smelly. We actually went and used pool and hot tub elsewhere at Norwhich Spa. The restaurant is over priced and over rated. The rooms were clean but need some updating in the bathroom. The shampoo was watery.

Room Tip: Don't choose one by an exit/entry. You hear people in and out all night.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 24, 2013

Cons
- My room had terrible cigarette smoke damage. The smoke smell in the room and hallway was so bad that my husband and I will have to get our coats and clothes dry cleaned after just staying one night. The whole hotel is suppose to be non-smoking.
- Outdated bathroom
- Overall the room and hotel was very depressing and dingy. My husband and I could not wait to check out.
- Considering the hotel isn't connected to the any of the casinos, it was pretty pricey for what you get. I would rather stay at MGM which has comparable rates.
- Had mediocre breakfast at hotel restaurant

Pros
24 hour shuttle service to each of the casinos that runs every 20 minutes

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mashantucket hotels

NH
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 21, 2013

We stayed here for a night as the price was alot less than the casino hotels. Our room was a king bed,on the third floor. Very tight quarters for even the two of us..had to keep moving the desk chair in order to get to side of bed..no fridge..sagging mattress...room key did not work on outside door at 11pm when we tried to enter. Although this hotel is convenient to casinos, we would try to stay in the casino hotels next time.

Room Tip: do not stay near stairwells as they are noisy all night
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2013

negative rating, if I can give
1. A Pet friendly hotel but do not allow pet anywhere, not in the lobby, nor hallway, nor elevator
2. Additional charge for a "pet friendly" room that has a broken shower, stained carpet, and sagging mattresses (yes there are dents in the middle)
3. Hostile night shift manager, we weren't arguing and had agreed to pay extra money for the pet friendly room, but for a minute I thought he was going to throw us out the hotel , its 9 pm at night and its 20 degree outside

Room Tip: I will not stay here at all again
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 17, 2013

First, I will say that the service, casino shuttle, and hotel conveniences were all satisfactory. The staff was always friendly and available, and the shuttles were easy and frequent enough to make staying off-site a rather trivial problem.
That said, the room quality is just such a jump down from the other hotels at Foxwoods that I wish we had just spent the extra bit to stay elsewhere. The discount at Two Trees is decent enough, but the fixtures, features, and overall feel just make it feel like a cheap hotel. We even stayed in one of the bigger rooms (the Junior Suite) and it certainly did not feel like a $200+ hotel room. The bathroom fixtures were all white plastic and the shower felt like a cave. The beds were uncomfortable and the heating was all manual (no automatic temp control, so we found ourselves sweating terribly in the middle of the night, despite the "low heat" setting). Cleanliness seemed fine, but the material quality from top to bottom was just lacking.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 14, 2013

Came here Christmas Eve. The last time I was at Foxwoods, I stayed at the MGM Grand. I didn't know what to expect based on the reviews. I actually thought this hotel was adorable! I really liked the comfy winter lodge vibe. The shuttle to the casino was convenient, but I bet that it's a pleasant walk when the weather is nice. The rooms were clean and average in appearance and size.

The indoor pool looked nice but we didn't have a chance to use it. We had a drink at the restaurant before getting on the shuttle - the bar was okay. It was hard to judge because it was Christmas Eve -- probably not as crowded as usual.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Two Trees Inn

Address: 39 Norwich-Westerly Road, Foxwoods Resort Casino, Mashantucket, CT 06338
Location: United States > Connecticut > Mystic Country > Mashantucket
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Mashantucket
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Two Trees Inn 3*
Official Description (provided by the hotel):
Hotel located at Foxwoods Resort Casino. ... more   less 
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Also Known As:
Two Trees Hotel Mashantucket
2 Trees Inn

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