We stayed here with some trepidation, given some of the reviews.
How bad would the cigarette smoke be?
I am very sensitive to the smell of cigarettes, so this might not bother the average person, but I had a problem with cigarette smoke (and I think some cannabis but I'm not 100% sure) in the room, despite the fact that we were on the first floor and the closest smoking area is the third floor. Perhaps they need to segregate the smokers in one wing, rather than by floor. Or it may be the ventilation is all one system. When I turned off the heating system (luckily it was warm enough without it every day but one), put a towel at the door and left the bathroom fan on all night the smell was much less. We would stay there again, especially in fine weather when it is easier to leave the heat off and windows open, and I would just accept the reality. It isn't like staying in a smoking room.
We like Rainmaker Casino at Foxwoods because there is a sizeable nonsmoking casino near the Poker Room, so both of us can be happy.
What about the housekeeping staff? Would the place be clean? With no safe in the room, would our property be secure?
All the housekeeping staff were friendly, and our room was clean (primarily, thanks to Amarilis - who is a superior housekeeper). I am happy to report that our property was secure.
Would the front desk be polite? We chose to extend our stay an additional day because it snowed heavily overnight and we had no commitments - the front desk was great about it, and extended our rate, which was quite reasonable.
The shuttle bus drivers were courteous and one was even a joy - greeting us with a happy smile every time. The shuttles were frequent enough to make the distance not a burden.
We ate in the dining room at Two Trees and would do it again, although it isn't a Gourmet restaurant, it is acceptable with a decent wine list and good service.
We did not go to the bar.
I hope this review will offset some of the negative reviews. You do have to keep your expectations at a reasonable spot, it isn't the MGM Grand or the Four Seasons, but it is clean, attractive, with cordial staff. There are improvements that could be made - they have coffee available from midnight until 8:00 am. I just missed it every morning, and the one night we were out late enough, we didn't remember to check it. My husband did diligently figure out when we could go that the prices would be reasonably low. Since we are retired, and drive there, we have a great deal of flexibility.
- Also Known As:
- Two Trees Hotel Mashantucket
- Two Trees Hotel
- 2 Trees Inn
- Official Description (provided by the hotel):
- Hotel located at Foxwoods Resort Casino. ... more less
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