I usually stay at Holiday Inn Express for business and personal travels because I like the consistency and although prices are constantly rising, still a good value.
Had business in downtown Hartford, CT, so opted for this hotel. Room was clean and acceptable, location was ideal for me.
But some issues led me to review this hotel and not give it my usually 5 star for HIE's across the country. First, this is a downtown hotel, so some issues can be expected, but that causes this hotel to not meet my usual expectations.
First, parking is $16/night. OK, downtown hotel, so parking not free like most HIE's, but $16/night is very high for hotel parking in a city other than NYC.
Room was fine but closet was so narrow (depth) that could not close the closet sliding doors with my clothes hanging up. Bathroom was tiny with virtually no place to put my toiletries conveniently. Finally, and ironically, completely unexpected, no USA Today in the morning. They simply don't provide a morning paper at this location.
For most hotels this would be very picky but I have become used to consistency at HIE and thus, my loyalty, so this was a disappointment.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Downtown Hartford . Our hotel is conveniently located in the heart of downtown Hartford, the Insurance Capital of the World, and is easily accessed from I-91 and I-84. We are steps from the Union Station for visitors traveling via bus or train. The hotel is located directly across from Bushnell Park and features views of the Capitol Building. We are also just 14 miles from Bradley International Airport. At the Holiday Inn Express Hartford Downtown, you will find newly renovated guest rooms with all the comforts of home. You can stay connected in our modern business center or with our complimentary easy access, high-speed Internet. For the health conscious, stay in shape in our state-of-the-art fitness center. Guests on the go can start their day right with our complimentary Smart Start Breakfast featuring our world-famous cinnamon rolls. Business travelers are sure to enjoy our hotel while visiting the 'Insurance Capital.' We are in walking distance to many area businesses. Guests here for leisure will be happy to know we are walking distance to the XL Center, the Bushnell Theater, Connecticut Convention Center and many award winning restaurants. Whether you are traveling on business or pleasure, Stay Smart at the Holiday Inn Express, Hartford Downtown where our staff will be sure to exceed your expectations. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hartford-Downtown Hotel Hartford
- Holiday Inn Hartford
- Hartford Holiday Inn