A friend and I stayed at this hotel as we were ending a very long road trip and simply needed to rest. After an unfortunate mix-up with booking through Hotwire.com, the staff here were very sympathetic to our situation and were very kind and courteous to us. We were blocked into rm 410 which is a dbl/dbl room with an awesome view of Bushnell Park and the State Capitol building. Although not very large or anything extraordinary, the room itself was impeccably clean, as was the bathroom. The a/c unit in our room was whisper quiet. I was surprised to find that despite our room being located directly across from the elevator, and our stay being over the weekend with the exciting downtown Hartford nightlife in the very near vicinity, I expected it to be a lot noisier than it was. To the contrary, our stay was relatively quiet.
The only reason I can't rate this review at the highest rating is because there was virtually no "welcome info" with points of interest, area restaurants etc in our room, nor was there a channel guide for the tv. The fan vent in our bathroom didn't work, so the mirror was very foggy long after we took our showers which was kind of a slight bummer, but nothing major. (Awesome shower heads and water pressure though. Also loved the Bath & Bodyworks "White Citrus" bath products!) We also didn't have a "Do not disturb" sign to hang outside the door.. so housekeeping sorta barged into our room while we were trying to sleep.. which actually was kinda funny. lol. Free Internet was fast and reliable. Free "REAL" (ie: bacon, eggs, sausage.. protein..yay!!) breakfast was a huge plus.
If I had to, I'd say I'd stay here again because of the very friendly, courteous and attentive staff. I'd like to give a personal thank you to Jerry Storo, who kept us in stitches lol, and to Karen and Shellyanne at check-in. Thank you so much for your warm hospitality and making my friend and I feel welcome after a long and somewhat stressful day. Peace and blessings to you all.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Downtown Hartford . Our hotel is conveniently located in the heart of downtown Hartford, the Insurance Capital of the World, and is easily accessed from I-91 and I-84. We are steps from the Union Station for visitors traveling via bus or train. The hotel is located directly across from Bushnell Park and features views of the Capitol Building. We are also just 14 miles from Bradley International Airport. At the Holiday Inn Express Hartford Downtown, you will find newly renovated guest rooms with all the comforts of home. You can stay connected in our modern business center or with our complimentary easy access, high-speed Internet. For the health conscious, stay in shape in our state-of-the-art fitness center. Guests on the go can start their day right with our complimentary Smart Start Breakfast featuring our world-famous cinnamon rolls. Business travelers are sure to enjoy our hotel while visiting the 'Insurance Capital.' We are in walking distance to many area businesses. Guests here for leisure will be happy to know we are walking distance to the XL Center, the Bushnell Theater, Connecticut Convention Center and many award winning restaurants. Whether you are traveling on business or pleasure, Stay Smart at the Holiday Inn Express, Hartford Downtown where our staff will be sure to exceed your expectations. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hartford-Downtown Hotel Hartford
- Holiday Inn Hartford
- Hartford Holiday Inn