having stayed in many hotels of a wide range of qualities, this falls on the high side of poor but i gave it an average rating out of fairness. front desk staff was friendly and obviously making an effort to do a good job which is appreciated. after that there is nothing good to write about. the hotel is old, dank and outdated, much like the rest of the city of hartford. my room was "non-smoking" but smelled like there were 100 wet ashtrays in the closet. there were no issues with cleanliness, just that the room was so old and used and stinky it was not a happy experience. our room phone worked but our friend's phone didn't ring at all. not a big deal but still, the phones should probably work? however, we used it only to crash after a show at the XL center and for that purpose and price it is acceptable.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Downtown Hartford . Our hotel is conveniently located in the heart of downtown Hartford, the Insurance Capital of the World, and is easily accessed from I-91 and I-84. We are steps from the Union Station for visitors traveling via bus or train. The hotel is located directly across from Bushnell Park and features views of the Capitol Building. We are also just 14 miles from Bradley International Airport. At the Holiday Inn Express Hartford Downtown, you will find newly renovated guest rooms with all the comforts of home. You can stay connected in our modern business center or with our complimentary easy access, high-speed Internet. For the health conscious, stay in shape in our state-of-the-art fitness center. Guests on the go can start their day right with our complimentary Smart Start Breakfast featuring our world-famous cinnamon rolls. Business travelers are sure to enjoy our hotel while visiting the 'Insurance Capital.' We are in walking distance to many area businesses. Guests here for leisure will be happy to know we are walking distance to the XL Center, the Bushnell Theater, Connecticut Convention Center and many award winning restaurants. Whether you are traveling on business or pleasure, Stay Smart at the Holiday Inn Express, Hartford Downtown where our staff will be sure to exceed your expectations. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hartford-Downtown Hotel Hartford
- Holiday Inn Hartford
- Hartford Holiday Inn