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“Location, Location and yes, good Location plus fun staff!” 5 of 5 stars
Review of Homewood Suites by Hilton Hartford Downtown

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Homewood Suites by Hilton Hartford Downtown
3.0 of 5 Hotel   |   338 Asylum Street, Hartford, CT 06103   |  
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Ranked #4 of 10 hotels in Hartford
Connecticut
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Location, Location and yes, good Location plus fun staff!”
5 of 5 stars Reviewed November 27, 2013

I love history so this hotel really has the best of the past in it and lots of good options for restaurants in the area, walking distance to the amazing State Capitol, museus and more. Used hotel for a 50 person meeting in The Arches room that is also part of the Howard Catering system they have there. The room has interesting "funky" art and a lay out that is refreshing after typical rectangular boxy hotel meeting spaces. Have a look in the lobby at some of the memorabilia from days gone by - they have items from when it was The Bond hotel in the early 1900's - and yes...the room rates back then were.... "wait for it"... $1.50. It then went up to $2.50 one year. The desk staff said they will be doing a big renovation in 2014 that will be done floor by floor. They described the new freight elevator that was installed to keep the renovation out of the public eye - smart. The rooms were exceptionally clean, but I do agree that a change in colors and updating will add to the value of a modern day hotel. Used the business center for last minute printing needs. The people who were staying over also had a free evening gathering in the lobby food area with beer and wine as well as salad, stuffed peppers and garlic bread was had. Parking was $16 - but in the search did not find any hotel in Hartford with a lower price (in fact some were higer up to $21). I have three meeitngs in 2014 I will likely use the hotel for - location is great.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
Thank you for your review and for using The Arches room and for the overnights as well. Please contact our sales department directly for your next meetings and do ask about multi-event value deals in 2014. We appreciate your loyalty!
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205 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Nyack, New York
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 23, 2013

This is a good, solid, mid-level hotel. The room was clean and well-appointed, the daily free breakfast had many options and the area was immaculate and well-supplied. The hotel staff was universally warm, helpful and very attentive. The location can't be beat.

Room Tip: Try to get a room with a view of the capitol.
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
We posted your comment of "The hotel staff was universally warm, helpful and very attentive" for all the staff to see. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Top Contributor
104 reviews 104 reviews
10 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 22, 2013

The room was excellent and the staff was very helpful. The location is very good as well, except that it's near a number of bars and around 1am we could hear the police outside asking people to go home. I'm not sure if it was a regular occurrence, or if you can only hear it from the side of the hotel we were on, but it was hard to sleep as a result. In general, the hotel is very good and I would stay there again.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
Thank you for reviewing the hotel. We appreciate your input and share it with all the staff. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2013

The staff at this hotel try to accommodate your every wish. They were terrific. Accommodations were fine and meals certainly adequate. Staff was quick to fix any problems. Parking is extra $ so watch that. All in all, great place to stay. Within walking distance of restaurants and stores.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
Thank you for your review. We are glad you enjoyed your stay. Yes, city parking is additional in all the in-town hotels. Come and visit us again!
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Framingham, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 15, 2013

Great hotel in the center of Hartford. We were pleased with quality of our 2 bedroom suit. Location is perfect with fantastic view of Capitol building. One block away from RR station and few blocks away from financial district with many good restaurants.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
Thank you for your review. Yes, our location is close to the XL Center, Max's Downtown, the State Capitol and much more. Come back and visit us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Britain, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

Great Experience. My boyfriend and I stayed here for one night after the Justin Timberlake Concert at the XL Center. The staff was super friendly and helpful as soon as we walked in. Check-in & Check-out was fast and easy. We had a great room with a view of the city & it was very clean and smelled fresh. We were very pleased with the convenience of its location, as well as the amenities they offered. I would definitely stay here again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, December 2, 2013
Thank you so much for your time to write a review. We share all comments with the staff and appreciate your input.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2013

clear room but sofa bed was borken and dirty. carpet had many burn mark around sofa area.. no rm chg due to sold out night.. offer air mattress for my two kids to sleep on but mattress air out through the night, my kids end up on the floor anyway!!! not comfortable at all!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, November 14, 2013
Thank you for your review. 100% new sleeper sofas are on their way for our 2014 renovation. We appreciate your input!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Official Description (provided by the hotel):
Enjoy our close proximity to the action of downtown Hartford, as well as the ease of traveling to Bradley International Airport, which is only 15 minutes away. We have all the comforts of home for your stay in Hartford, and our property is within walking distance to museums, nightlife and great restaurants. ... more   less 
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Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites

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