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“Nice Location” 4 of 5 stars
Review of Homewood Suites by Hilton Hartford Downtown

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Homewood Suites by Hilton Hartford Downtown
3.0 of 5 Hotel   |   338 Asylum Street, Hartford, CT 06103   |  
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Ranked #4 of 10 Hotels in Hartford
Danville, Vermont
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Location”
4 of 5 stars Reviewed September 16, 2013

Very friendly staff made me feel welcomed and right at home. It was the quality of service that makes me want to come back. The front desk and the breakfast staff were especially helpful. I'd stay here again anytime I am in the area.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, September 29, 2013
Thank you for your review. Yes, we are well positioned in Hartford - near insurance companies like United HealthCare, The Hartford and Aetna. We are also immediately next door to the XL Center and restaurats such as Max Downtown. Do come back and visit us!

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
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    83
    54
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    18
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 15, 2013 via mobile

This property has pull out beds in all of its "suites" together with a queen bed. The pull-outs are falling apart and the springs are broken down. In addition, they look unkempt and dirty. We were there with a large wedding group this weekend and other folks had the same experience. Some people sat on these beds and fell through to the floor - including my wife and father. This hotel tarnishes the Hilton brand.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, October 1, 2013
Thank you for your review. 105 BRAND NEW pull out sofas are arriving with our renovation - every room that has one will be equipped accordingly. The additional upgrades to Hilton's 2014 Homewood standards will also be in place. Please contact me directly if you plan on returning to Hartford at any time.

Kind Regards -
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Marion, United States
2 reviews
5 of 5 stars Reviewed September 7, 2013

Had a wonderful stay from check-in (Justin was wonderful with our cranky child, soothing him with M&Ms) to our spacious, clean room - incredibly comfortble with a surprise - FREE INTERNET! Nothing is free anymore, so this was a great surprise. Would stay again in a heart-beat.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, September 29, 2013
We thank you for your comments. We share these daily with the staff and are pleased you had a great experience. Thank you so much!
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Auckland, New Zealand
1 review
5 of 5 stars Reviewed September 5, 2013

This lovely hotel has the most amazing ballroom on the top floor, like straight out of yesteryear. It would make an amazing place for a wedding. There are views out toward the State House that are very inspiring. I had a very good experience with this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, October 1, 2013
Thank you so much for your review. Indeed - we are a bridge to history with a modern twist. We are right next door to the XL Center , near the State House, The Bushnell Theater and great restaurants such as Max Downtown. Come and visit us again! Thank you!
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 31, 2013

Nice hotel but the staff wasn't too nice. Don't stay when its hot outsidr they don't cool the building. And also do but your room keys near your cell or atm cards cause it will deactivate your room key and you won't find out until you walked all the way to the hot halls and then you have to walk all the way back to the front desk. Rooms where nice and clean.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 28, 2013

Loved the very, very comfortable bed and the clean room but the staff didn't warn us of the band playing in the bar next door till 2AM! It would have been nice to have a choice of not staying since we had to get up early and travel. The room was spacious and even had a kitchenette which we didn't use but seemed well equipped.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
5 of 5 stars Reviewed August 26, 2013

The staff here is AMAZING! They will make your trip wonderful and enjoyable. The hotel is also very nice and located within walking distance to historic sites and a beautiful park. Managers reception in the evenings provides more then just the same old chips and salsa. This is a wonderful hotel staffed with wonderful people.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHartfordGM, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review, October 1, 2013
Thank you - thank you! for recognizing our staff. Much appreciated!

Kind Regads,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Amenities:
Bar / Lounge Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Hartford
#4 Business Hotel in Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Number of rooms: 116
Official Description (provided by the hotel):
Enjoy our close proximity to the action of downtown Hartford, as well as the ease of traveling to Bradley International Airport, which is only 15 minutes away. We have all the comforts of home for your stay in Hartford, and our property is within walking distance to museums, nightlife and great restaurants. ... more   less 
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Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites

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