I recently stayed with a large group of people who were in town to volunteer for a high-profile memorial. I cannot express enough how this hotel went above and beyond to accommodate our needs for space and confidentiality. They made it clear to us what their communication was with their staff, ensuring that they maintained our need for privacy. Check-In was a breeze, I was worried there would be an awkward exchange concerning our reason for staying; the lady behind the counter was a warm "just the facts ma'am, just the facts," kind of woman--it was comforting.
The place was super clean, our rooms were the perfect size for getting together for last-minute preparations. People couldn't get over how big their rooms were! It was hard to choose from all the restaurants and pubs around the block, but we were really happy with 1 of the two restaurants right next door--besides being close, the food was GREAT, and it had a classy jazz/blues atmosphere. It was a little loud around bar closing time, but that's to be expected in any district with a lot of entertainment options. My nerves had me up late, and I only heard sirens once, which I think is a great reflection of how much Hartford Downtown has cleaned up in the last few years. We had early check-outs for our event, the Express Check-Out Card Drop rocked my dawn! Would definitely stay there again!

Stayed here for business, for 2 nights. This location is about what I've experienced at other Homewood Suites locations, which is a good thing, even though I don't typically use the kitchen it is a nice to have. Staff was very friendly, room was clean. Nothing too fancy, and it was close by to my customers and my corporate offices but other than that not a whole bunch to do in the immediate area.

Let me say it again...Super Clean and Great Location - the free evening meal was awesome. The people were ultra nice and love the free wine and beer!
The rooms are three times the normal size of rooms, plenty of room for us to spread out for our events and not trip over each other. Highly recommend!!!

I love the Hilton Brand. This hotel needs re-evaluated. I had good experiences and bad. Check in and departure were great, the staff at this time were very helpful. The experiences during my week long stay not as good. The Large Club next door did jolt me out of bed at 130am in the morning on a Wednesday night. Unfortunately, I did have business to attend to the next morning. Friday and Saturday were much of the same. The full kitchen experience is misleading. The appliances need repair, and the kitchen accessories restocked. The housekeeping staff are wonderful and helpful. The Shuttle Driver exceptional. He took members of our staff to the grocery store and was very helpful. The location is great but the Holiday Inn a block away could be far enough away from the club to have noise issues. The front desk staff at night were preoccupied with personal phone calls. So it was a hot and cold kind of stay. When the staff were helpful, they were great. I would consider all my options before staying here again.