We ate in the bar/lounge area and there were only four patrons in this area. A very loud woman, then a very loud man who came in after us who ate up at the bar and couple in a booth. Where all of the noise came from was the loud woman and man who were friends with all of the back room waitresses who forget that they were at work and not at a family gathering. We were lucky to be waited on. The bartender was just as loud and obnoxious as the waitresses. And was so involved with the other staff that he messed up one of our drinks.
This was not our first time in the First and Last in Hartford, CT. We have been coming in here for over 20 years and the staff becomes more unprofessional with each year. When John was in charge the restaurant flowed like a charm. We also know that this is a neighbor establishment with a close knit following, and there is nothing wrong with that. But when it gets out of hand with noise someone should be in charge to consider other patrons.
The waitresses slice the best bread in the South End of Hartford that is served to the diners but do not cover the bread with a cloth for sanitary purposes. Keep in mind that the waitresses not only serve the food but also handle the cash and credit cards and then slice your bread.
The food was not disappointing but as good as usual. But by the time you withstand the entire ruckus going on, you cannot enjoy your meal. They should keep in mind that there is lots of competition out there and they should stay on the top of their game.
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