We live in Downtown and due to some renovation work in our home, we stayed at the Residence Inn for 6 weeks. I cannot say enough good about this hotel.
The rooms are huge - and if you need the space, get the 1 bedroom - it is totally worth it. High ceilings, separate bedroom and bathroom and a full kitchen.
We were on the 6th floor, and our housekeeper, Ana, is fantastic. The room was spotless, she was always exceptionally friendly - can't say enough good about her.
Every morning there is breakfast - and Janet (she runs breakfast) is so friendly and helpful and personable - she made my morning every day.
The front desk (Michelle, Kim - everyone!) were all super friendly and helpful. We needed to keep extending our stay and they were always soo accomodating.
And the groundskeepers - these guys are wonderful. Funny, kind, personable..
I simply can't say enough about how wonderful the staff is. They really go out of their way to make sure your stay is fantastic.
The hotel gets a lit of traffic, and they handle it well.
We've stayed (or had out of town family stay) at almost every hotel in Hartford.. The Marriott, the Crown Plaza, the Hilton..) From this point forward, we'll always use the Residence Inn.