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Ramada Plaza Hartford Hotel: Traveler Reviews

3.5 of 5
50 Morgan St., Hartford, CT 06120 (Formerly Crowne Plaza)
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Ramada Plaza Hartford Hotel
Ranked #5 of 10 hotels in Hartford
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144 reviews from our community

    Trip type
Traveler rating
    34
    50
    34
    19
    7
Date Rating
Hartford, Connecticut
1 review
“ABSOLUTELY HORRIBLE.”
1 of 5 stars Reviewed January 24, 2013

Upon arrival, we were notified that we would have to pay $17 per car to park overnight at this hotel.. ON TOP of the room rates. We were going to leave then, but we ended up staying - hoping the rest of our stay would be better after that. Then, we got to our room. The chair was broken, so we called the front desk. Someone came to look at it and then told us that he would not sit in it - and left. At 9pm, the front desk called and said we were being "too loud" when talking (there were four of us, 2 couples total). Our stay was pretty horrendous. To top it off, the hotel charged our card TWO times and re charged us for parking...

DO NOT STAY HERE.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Niki O about Ramada Plaza Hartford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts, United States
2 reviews
“Through the Storm”
4 of 5 stars Reviewed January 18, 2013

We stayed at this hotel during the weekend of 12/29/12 while my son's college basketball team played in a tournament in Hartford, Conn. during the city's first snow storm of the season. The Ramada Plaza's staff from the front desk to housekeeping, they were very understanding, friendly, patient and accommodating. The hotel lobby and rooms were very nice and clean, no complaints. We were also pleasantly surprised to know that inside the hotel was a restaurant which was very convenient.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lorraine S about Ramada Plaza Hartford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“Worst Customer Service”
2 of 5 stars Reviewed January 15, 2013

I haven't even stayed at this hotel yet and it already has the worst customer service I've ever experienced. The person at the front desk actually hung up the phone on me when I was trying to change our room type and became frustrated with a lack of assistance. I hope it improves when we get there because that is completely unacceptable.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask AmandaZ19 about Ramada Plaza Hartford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVERLY
1 review
4 of 5 stars Reviewed January 13, 2013

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Ramada

Ask MARION C about Ramada Plaza Hartford Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WALTHAM
1 review
1 of 5 stars Reviewed January 13, 2013

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Ramada

Ask Dorothy A about Ramada Plaza Hartford Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hartford Plaza Hotel
Great value on a similar hotel
East Hartford, CT
3 of 5 stars 173 Reviews
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Additional Information about Ramada Plaza Hartford Hotel

Also Known As:
Crowne Plaza Hartford
Hartford Crowne Plaza
Address: 50 Morgan St., Hartford, CT 06120 (Formerly Crowne Plaza)
Phone Number:
Region: United States > Connecticut > Hartford
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Hartford
#3 Business Hotels in Hartford
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Ramada Plaza Hartford Hotel
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