Stayed over the past weekend for a wedding. Most of the employees were very helpful but one in particular, Charice (I believe), was a real problem solver and truly focused upon customer satisfaction. Had trouble with the shower pressure the 2nd night (night of the wedding). Engineer couldn't fix it on the spot, so they offered us another room. It was nearly midnight and our 1 year old was asleep, so they agreed to let us use the other room just to shower and then keep our original room as the sleeper. Indoor pool very nice. Enjoyed our stay and can recommend.
- Official Description (provided by the hotel):
- The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more less
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- Also Known As:
- Hilton Hartford Hotel Hartford
- Hilton Hotel Hartford
- Hartford Hilton Hotel