I also stayed here for one night while visiting the University of Hartford. The room was very spacious, and while it was a bit cool when I arrived, (it was about 10 degrees that night) cranking up the temperature on the heater made a pretty immediate difference.
The real reason I'm giving a 5 star review was the service, though. Everybody was extremely cheerful and seemed genuinely eager to make my stay pleasant - they were NOT just going through the motions. Arsenio was great, as was everybody else (though I don't remember any of their names.)
They held my bags after I checked out, their shuttle bus took me to my campus visit, it brought me back afterwards to pick up my things, and then they dropped me off at a restaurant by the train station when I was done. The complimentary breakfast was modest, but more than adequate; it was more than just a couple of muffins and croissants.
I doubt I'll ever need to stay in Hartford for a night again, but if I do, I'd definitely stay here. It's not luxurious by any stretch, but they treat you as well as the staff at a much more expensive hotel would. They were really committed to good customer service, and it really improved my stay.
- Also Known As:
- Holiday Inn Express Hotel And Suites
- Holiday Inn Express Hotel Hartford
- Holiday Inn Express Hartford
- Holiday Inn Hartford
- Hartford Holiday Inn
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Hartford is located just minutes from downtown Hartford and the crossroads of New England, I-91 and I-84.Our recently renovated hotel offers standard amenities that other hotels call extra: complimentary new Express Start breakfast with hot items, complimentary wireless and hard-wired Internet access, complimentary shuttle service to the greater Hartford area, complimentary parking, complimentary business center, complimentary exercise facility, complimentary local and toll-free calls, plus much more. Guests must be at least 21 years of age to check-in.With 129 guest rooms, including 44 suites, the Holiday Inn Express Hotel & Suites Hartford has the room that you are looking for. All of our guest rooms include coffee makers, iron & ironing boards, pay-per-view movies and Nintendo games, video folio review and check-out, two telephones with data ports, hair dryer and work desk. Our suites also have small sitting areas with sofa bed, mini refrigerator, microwave and wet bar.The Holiday Inn Express Hotel & Suites Hartford is located next door to the award winning Chowder Pot Restaurant which offers moderately priced seafood dishes plus much more. The next time you are planning to stay in the Hartford area, choose the Holiday Inn Express Hotel & Suites Hartford. 'Just check in and leave the rest to us!' ... more less
- Reservation Options:
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