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“Nasty night reception” 3 of 5 stars
Review of Ramada Groton

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Ramada Groton
2.5 of 5 Hotel   |   156 Kings Hwy., Groton, CT 06340 (Formerly Gold Star Inn A Clarion Collection)   |  
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Ranked #7 of 14 Hotels in Groton
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365 reviews from our community

Traveler rating
    69
    103
    75
    66
    52
See reviews for
138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Uncasville
1 review
1 of 5 stars Reviewed November 2, 2012

Staff very friendly. Standard double bed room. Carpet not totally clean. The very worst part of our one night stay during Storm Sandy was when we woke up in the morning, there were little brown bed bugs crawling all around us as we pulled the sheets off. Brought the bugs to front desk and instead of comping the stay they reduced our hotel fee by $10.00. Canceled our second night stay. Slept at home without electricity and running water. But at least we were free of the bugs. Hopefully they fumigate the rooms soon

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Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Gr0t0n, Manager at Ramada Groton, responded to this review, November 15, 2012
Dear Lori S...Thank you for taking the time to review your stay with us. We regret to hear that it was an unsatisfactory one. We always work towards ensuring every guest, no matter how many or few nights their stay with us may be, has an enjoyable stay. Due to the nature of our business--that guests will often spend time at multiple hotels before arriving here--Ramada Groton employs a professionally and regularly administered pest control service designed to prevent pests, including bedbugs, from becoming an issue. Occasionally unwanted visitors seeking escape from the colder weather this time of the year may gain entrance through vents or under doorways. We do take the information you provided seriously and have passed it on to our pest service for appropriate action. Again, thank you for taking the time to review your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CORINTH
1 review
2 of 5 stars Reviewed October 22, 2012

The pool was cloudy. There was too much chlorine in the Jacuzzi to the point that it burned your eyes. The cleanliness was not the best. Carpets in the hallway were worn and dirty. There were lots of nicks and scratches in a lot of the furniture. The back bottom of our bathroom door was falling apart. The Internet coverage was very poor. Bottom line, spend a few more dollars and stay somewhere else.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Gr0t0n, Manager at Ramada Groton, responded to this review, November 15, 2012
Dear Louis L...Thank you for taking the time to review your stay with us. We always work towards making every guest's stay an enjoyable one and we regret yours was not so. The issues you addressed in your review have been forwarded to the appropriate staff for attention. Again, thank you for taking the time to review us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Groton

Address: 156 Kings Hwy., Groton, CT 06340 (Formerly Gold Star Inn A Clarion Collection)
Phone Number:
Location: United States > Connecticut > Groton
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Spa Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Groton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Groton 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Recently Renovated Summer 2007!! Two Story, 69 Room Hotel. Continental Breakfast 7 days a week. 24/7 Coffee. Indoor heated Pool & Jacuzzi. Restaurant & Hair Salon on-site. Pet Friendly. Truck Parking Available. Close to major attractions. ... more   less 
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Also Known As:
Ramada Groton Hotel Groton
Clarion Groton
Groton Ramada

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