We reserved this motel online. When we got there, the night clerk told us that our only option was a single-bed room, even though there were less than 10 vehicles in the parking lot. We had our two small children with us, but since we had already paid for the room and it was very late, we were stuck. We asked for a blanket and sheets so that we could make a bed on the floor for the kids, and the clerk gave us two sheets and a very torn up blanket. It just seemed that the clerk was not at all interested in customer service. He blamed it on the online service we used to book the room, but I don't think they were to blame for the lack of service or a decent blanket.
The room itself was clean. The bathroom could have used a new toilet seat, since it was very scratched, chipped.
The breakfast had good variety, and the breakfast staff were very friendly and attentive.
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- Also Known As:
- Quality Hotel Groton
- Quality Inn Groton
- Groton Quality Inn