I've been to koto numerous times and came here last year for my birthday. Without me asking, they put my party in the private room because I had so many people and it was great. I made a reservation last night for my boyfriends birthday for 25 people. I even called to confirm the reservation so through two phone calls they never mentioned to me that our party was going to get split up. When they seated us, 18 of us got to sit together and two facing hibachi tables and the other 7 people had to sit basically behind us so we were not sitting together at all and couldn't even socialize. Had I known they were going to split us up I would have gone elsewhere. We had two people waiting on us and my boyfriend was right in the middle and apparently there was a miscommunication about which table he was technically sitting at and as it turned out, neither waiter took his order and he had to say something at which point his order was taken so quickly and the waiter walked away before my bf could order a sushi roll as an app. Each table got their food cooked at completely different times so even though my bf was right next to me, my food was done about 15 minutes before his and the rest of his table. As always, the food was awesome. But after this experience I'm not sure if it's worth going back. The manager was extremely rude to me because a couple members of my party were running late. The bartender was rude to just about everyone. Overall just not a great experience.
If you own or manage KOTO Japanese Steak House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.