Hotel was very nice and offered a free breakfast. BUT very disappointed to arrive and find out our room did not accommodate a family of 5 after making this clear when booking online with a 3rd party company. When booking online I chatted with a rep. who had me wait to check with hotel. He told me he talked to a person (he gave me the name) from the hotel who said it was fine and there would be a roll away bed in the room. When arriving the girl at the desk said that person would not have given the ok because only 4 people allowed in one room due to coding. She then proceeded to give me my keys and let me have the room. Seriously! At this point after being on the road 7 hrs we were ready to relax and did not question it any further. So we made a comfy bed on the floor with a fluffy duvet and a blanket for our youngest child. We had the feeling they really did not care, they had the room booked for the night and that was what mattered. So basically someone was not being honest. The hotel was nice but honesty means much more to us so therefore I would not book a room through the online site or this hotel in the near future. Called Hampton Inn corporate office today and explained that I understand I booked it through a 3rd party online site but they might have some unhappy customers like me who were promised something they are not given such as a bed! They too did not really seem to care because their reply was they had no control over what the third party person tells the customer, which I totally understand. Instead they could have said thank you for bringing this to our attention and we can look into this further.