We stayed at this hotel for 2 nights in August. First the pros. Staff very friendly and helpful. room very clean. Hot dogs in lobby around dinner time (son liked). Cookies and Andes candies at night. Purchased nicely discounted Mystic Aquarium tickets. Son missed breakfast, got a free breakfast bag for him.
Our room had a view of the carport roof.
No shampoo in room.
Booked a double room, charged extra $10 for son
Breakfast - out of oatmeal at 9:15 - 10:00 close). Was told it would take 30 minutes to make more.
Breakfast - out of fruit by 9:30 each day
Breakfast - one fo 2 juice dispensers output juice flavored water, the other, nearly pure juice.
Mattress "slid" on bed somewhat
Serious light leakage from both window and door at night
crazy loud elevators
I realize that this is the low end of the Hilton chain - the room looked like a Comfort Inn/Days Inn, but it costs more. I selected this hotel as it was considerably cheaper than Mystic options. It was adequate but I doubt that I'd stay again. We did not use the workout area or pool.