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“The Best Hotel in the Groton/Mystic Area” 4 of 5 stars
Review of Marriott Mystic Hotel and Spa

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Marriott Mystic Hotel and Spa
4.0 of 5 Hotel   |   625 North Road (Route 117), Groton, CT 06340   |  
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Free Parking
Ranked #3 of 13 hotels in Groton
Orlando
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“The Best Hotel in the Groton/Mystic Area”
4 of 5 stars Reviewed December 20, 2012

This is the best business hotel in the area. The rooms are very nice (Marriott standard). The Concierge Lounge is good. They had issues keeping the breakfast foods stocked up while I was there. The only major complaint is that the hotel still hasn't seemed to supply decent towels for the bathrooms. Most of the bath towels and floor mats are threadbare. If they could fix this one area, I could give a higher rating.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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517 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Philadelphia, Pennsylvania, United States
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 19, 2012

I typically stay at the Hilton in Mystic, CT when I'm in this area, but decided to give the Marriott offering a shot. I was very surprised to see the AAA rate was a $75 savings- $125 vs $199 regular rate- whoa! That's more savings than my yearly dues with AAA!

This property has ample self-parking (free) and check-in was a breeze. I was not upgraded as MR plat, but was told I wasn't upgraded (as MR plat) because no king rooms were available on the club floor (no problem for me, I don't mine getting what I paid for!). I arrived around 9:50, and the club lounge closed at 10. I quickly dropped my bags in my room and headed up to check out the lounge before closing. The lounge was empty, aside from the attendant and offerings. Typical spread of cheese and crackers, fruits, and veggies, pretzels. I was told by the attendant they had hot offerings (dumplings if I remember correctly) but they "went fast", as far as beverages, they had wine, Michelob ultra, a local pale ale, and a disappointing assortment of spirits; canadian club, etc... one of the worst spirit offerings I had seen.

I filed out a card at the honor bar itemizing my consumption of alcohol and left it, along with a tip for the friendly but not over-bearing attendant and headed down to the restaurant for dinner. The food downstairs was fantastic, I had the scallops & risotto, the scallops were fresh and cooked perfectly, as was the risotto, very rich but fantastic.

As for the room itself- modern furnishings, clean. No complaints at all. This property uses lodgenet (big + in my book, I love to watch a movie while going to sleep.) but the room lacked a mini-fridge, which combined with the icky spirit offerings in the lounge account for the 4, instead of 5 stars. mini-fridge is a necessity for some of us! I don't eat breakfast or drink coffee, I need my morning energy drink and prefer it cold!

Room Tip: AAA rate for great savings!
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfinginflorida
Top Contributor
364 reviews 364 reviews
105 hotel reviews
Reviews in 126 cities Reviews in 126 cities
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed December 12, 2012

We stayed here after a day at a nearby casino. I was really surprised because I expected more for a Marriott resort – we have been staying at a Marriott Residence Inn which is much nicer. The room was comfortable; we had an excellent night sleep. We had a view room, but the reservoir was pretty far away. I thought the hotel looked much more majestic from the outside than from the inside, but it could be because there were several events in the ballrooms, and a college basketball team was staying there. We would stay there again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 12, 2012

I stayed her back in August 2012. The service was excellent. It is somewhat in no-mans land location wise. The hotel is very nice and the staff was very helpful with recommendations and accommodations.

If you have a car and don't mind driving a bit, this is a great place to stay.

We did not eat in the restaurants or use the spa. The spa looked expensive. We did have coffee from the starbucks.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ossipee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 11, 2012

Our stay was great, the spa experience was wonderful. All the hotel employees were so friendly, helpful & always said 'Hello, how are you ladies doing?' Made us feel special. We have stayed here before--it's one of our favorite places for one of our get-aways.

Room Tip: We've never had a bad one.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long island
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 11, 2012

We enjoyed our stay very much, the beds were very comfortable - very clean in the room as noted by other reviews.
We picked this hotel as it was only 25 min. from Foxwoods and much less than staying right on the premises of the casino. It was an easy drive and well worth it. Our room was very far away from the elevators - room 660 so I wouldn't advise choosing that particular location unless you like long walks.
Front desk staff was professional and friendly and we enjoyed the breakfast buffet the next morning.
It is always a plus for a hotel to carry bath and bodyworks products.
If I return to see another show at Foxwoods, we will definitely choose this hotel!

Room Tip: Unless you like corner locations and a very long walk - don't choose room 660
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Massachusetts, United States
1 review
4 of 5 stars Reviewed December 10, 2012

After traveling from MA to CT for Thanksgiving, we decided to make a couple night stay out of our visit and take the opportunity to visit local attractions like the Aquarium and the very charming main street in Mystic. The hotel was very conveniently located to these sites which was a huge plus for us. The hotel staff was extremely courteous at check-in although we didn't require much of them after that. Our room decor was up-to-date, modern amenities, and clean. We're not super experienced travelers as far as traveling post-children....we decided to merely get 2 double beds which was fine in that we got there late the first night (Thanksgiving night) and didn't get back to the hotel late after a wonderful dinner in Mystic the 2nd night. However, in that we were traveling with our 6 year-old and 3 year-old, if we had stayed longer, I would have gotten double rooms. The mattresses on the beds were just ok...seemed to be sagging a little in the middle. My only real complaint was that I thought we would enjoy the indoor pool more. However, it was so over-chlorinated and wasn't very warm, that my children only lasted for a 10 minute stint.

Room Tip: I had read on many of the reviews that the hotel can be loud when there's functions. Luckily, i...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott Mystic Hotel and Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Phone Number:
Location: United States > Connecticut > Groton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 hotels in Groton
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Mystic Hotel and Spa 4*
Reservation Options:
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott

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