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Flagship Inn And Suites: Traveler Reviews

2.0 of 5
Route 184 - 470 Gold Star Highway, Groton, CT 06340
Hotel amenities
Flagship Inn And Suites
Ranked #13 of 14 hotels in Groton
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70 reviews from our community

    Trip type
Traveler rating
    6
    6
    14
    7
    37
Date Rating
Torrington, Connecticut
1 review
2 helpful votes 2 helpful votes
“Pay what it takes to stay somewhere else!!”
1 of 5 stars Reviewed October 28, 2012

Do not be tempted by the discount price. Even at the discount price, you get much, much less than what you've paid for. Other reviewers have accurately described the poor quality and unclean facilities. The staff are, simply and literally, unhelpful and uninterested. One staff member spoke barely decipherable English and was unable to complete the check-in procedures. After fumbling around with the computer, he told me to come back later. Honestly, I don't think he knew how to find my reservation in the computer. If only I had found these reviews before I booked the reservation . . .

  • Stayed October 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Bob S about Flagship Inn And Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
“Stay away!!!!”
1 of 5 stars Reviewed October 18, 2012 via mobile

I useay dont leave bad reviews but this place deserves one!! The check in area was FILTHY, but at this point we had traveled and been awake for so long we ignored this and hoped maybe the room would be better. The inside where you check in SMELLED so bad!! A small room where they sat in was open and you could see piles of grubby stuf everywhere. Our lock on our door was all bent and hard to get in. The room looked super old, nothing new. Worst part- ice cold water!!! Not one ounce of hot water. All i wanted was a nice hot showe after driving all day, nope, ice water. Even the sink water wouldnt be warm.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Hgtravl about Flagship Inn And Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Do not stay here!!”
1 of 5 stars Reviewed September 18, 2012

Please do not stay here. at $100 this is highly overpriced, dirty, unfriendly and to top it off they charged me twice.
The front desk charged me twice and on calling them about it were extremely rude. Do not stay here.

Room Tip: Don't get one.
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  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask dknvi about Flagship Inn And Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut, United States
1 review
3 helpful votes 3 helpful votes
“Not recommendable to anyone.”
1 of 5 stars Reviewed September 7, 2012

The worst place I never stayed . I requested 1 room on-line. When me and my friend got there the Indian male working saw 2 women he can take advantage of. He told me I order 2 rooms and to take it off the flagship had to charge a fee to unreserve it. He continually requested for more money from what I what the cost was on-line. I just saw that my card was charged for everything that was in my account from Flagship. I repeat don't go there. I am afraid to put money in my account because they took money. Stay clear of this place. They are scam artist. This happened September 2 2012.

Room Tip: Don't go to this place,
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  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Michele P about Flagship Inn And Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“HAIR EVERYWHERE”
1 of 5 stars Reviewed August 30, 2012

i stayed here last weekend to visit my fiance at the submarine base and have NEVER had a worse experience!!!!! The towels, shower, and even refrigerator had someone else's hair in it!! I figured since the hotel was cheap I shouldn't expect much but when I called in for more towels at least, go figure those were covered in long black hair as well. at the beginning of our stay we were given a friend recommendation card and at the end when we checked out instead of politely asking how everything was, the man at the front was yelling at me to drop my key off in a box sitting on the counter while he was talking on the phone. with my key I also returned the recommendation slip. I WOULD NEVER tell anyone to stay here no matter the cost. This place was not cleaned after the last person's stay, actually EVER. Dust everywhere, the ceiling tiles in the bathroom were rotting off from water vapor, and each night someone was cursing at the top of their lungs like they were right outside my door. THIS PLACE WAS COMPLETE TRASH!!!

Room Tip: Non-smoking rooms still smell like smoke..and dust.
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask krisstar_14 about Flagship Inn And Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flagship Inn And Suites

Also Known As:
Flagship Inn And Hotel
Flagship Inn And Hotel Groton
Flagship Hotel Groton
Address: Route 184 - 470 Gold Star Highway, Groton, CT 06340
Region: United States > Connecticut > Groton
Amenities:
Free Breakfast Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #13 of 14 hotels in Groton
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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