I made a reservation through Priceline Name Your Own Price and ended up with Flagship Inn And Suites. I looked at the pictures and noticed it was basic. I attempted to call the Inn to reserve two double beds and non-smoking. The first time the clerk was like call back tomorrow. You are not in our system. I called back and still wasn't in the system. He was rude and hung up on me twice. Before the 2nd hang up, I heard a guest at the desk stating she requested toilet paper. She stated the clerk said be right there. At check out, she never received toilet paper. After that experience, I read the reviews on this site. I am appalled at the reviews and their customer service. I called again and was able to reserve but two double beds would cost 15 more per night. I have emails and calls into Priceline to explore options and hopefully get a refund. I rather sleep in a box or my car than this place. I tried to submit my review not selecting a circle for overall rating. It doesn't even deserve a terrible rating.
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- Also Known As:
- Flagship Inn And Hotel Groton
- Flagship Hotel Groton