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“Great place friendly staff” 5 of 5 stars
Review of Days Inn and Suites Groton

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Days Inn and Suites Groton
2.0 of 5 Hotel   |   135 Gold Star Highway, Groton, CT 06340   |  
Hotel amenities
Ranked #10 of 13 Hotels in Groton
1 review
“Great place friendly staff”
5 of 5 stars Reviewed September 22, 2013 via mobile

This place was fantastic. The Staff was very friendly I would definitely recommend this place. We came to be closer to the casino at a lower rate than the hotels within the casino. The price was very comfortable and could not have chosen a better place.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, September 23, 2013
Dear Natalie,
We are glad you took the time to post the review on TripAdvisor. Thank you for mentioning are friendly and helpful staff, we try to provide a warm welcome to each and every guest making them feel like home. With the many new things upgrades to this hotel, we are proud to offer guest an environment were they can rest comfortably.Thank you again and hope to see you again soon at are hotel.

Thanks & Regards,
AMIT BHATT
DAYS INN & SUITES,GROTON CT
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143 reviews from our community

Traveler rating
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    41
    33
    24
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Groton, Connecticut
1 review
5 of 5 stars Reviewed September 1, 2013

Staying in a hotel with family and a kid for a long time has never been easy. We stayed here continuously for 15 nights and we never felt like we were staying in a hotel. It was a great experience. The staff were so helpful, especially Amit at the front desk. Room service was great. Anytime we had needed any help it was served with utmost care with no delay. We loved the location and the comfort. Nice and peaceful and also neat and clean. Loved our stay in the Days Inn and suites and would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, September 2, 2013
Dear Saurav, Thank you for selecting the Days inn & suites as your choice accommodation during your recent stay to Groton CT. We are happy to hear that you have enjoyed your stay with us. As our guests, they are enjoying the benefit of the hotel’s convenient location, with easy access to all means of activities, speedy WIFI and sightseeing. We are pleased to know that you have liked our comfy room, and found our staff friendly and knowledgeable. Exceptional customer service is our promise to our guests. We strive to provide every guest with a consistent and exceptional experience, from service to amenities and product. It has appeared on you comment that we have met our goal at this point. Appreciate highly on your recommendation. Hope to see you back soon.

Regards
Amit Bhatt
Front Office Manager
DAYS INN & SUITES
GROTON CT
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Boston, Massachusetts
1 review
3 of 5 stars Reviewed August 30, 2013

I stayed one night August 18, 2013 same time there were bad reviews... I had no issues at all... It was quite and friendly... I like it so much that come Oct I will be staying there again instead of Foxwoods... Even though I saw other people there you would have thought we were the only ones there that's how peaceful it was... It's exactly what you payfor no more no less... right off 95 which made it so easy to drive back to Boston... looks like a peaceful area too...

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, August 31, 2013
Thank you for taking the time to share and post your experiences. We are pleased to hear that you have liked our quiet & peaceful, A good nights’ sleep always benefit us for a brilliant day to start with. An exceptional customer service is our # 1 goal to our guest. We are happy that we have met and possibly exceed your expectation this time. Glad that you have enjoyed your stay with us. Can’t wait to see you next time you are in town.

Regards
Front Office Manager
DAYS INN & SUITES
GROTON CT
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New York City, New York
1 review
5 of 5 stars Reviewed August 19, 2013

it was great price for the great accomadation i recieved the staff treated me like i was home they fuilfield every need great pool great breafast perfect location every thing near also comfortable rooms and great customer service i will return to this hotel every time i travel to groton ct.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, August 22, 2013
Thank you so much for your wonderful review. We have been so focused on creating the ultimate meeting and guest experience that your kind words will mean so much to my team mates and clarify that their hard work, creativity and passion is being recognized. We believe in providing best quality service to the guest and make always happiness on their faces.

We truly look forward to welcoming you back and the opportunity to exceed your expectations once again.
Travel safe and have an excellent summer!
Best Regards!
DAYS INN & SUITES, GROTON CT
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Atlantic City, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 18, 2013

Me and my wife stayed here from the 8th Aug until the 15th. ...to start with we were allowed an early check in as we had an early morning flight. .....everything. .from the building...to the rooms was just fab. .... and special mention to the NEW STAFF THE COUPLE ....which was very friendly and helpful in all ways. Sp ... our only concern as vegetarians was that there wasn't enough choice at breakfast But In breakfast you will get Waffles by waffle machine, Donuts, Muffins everything was perfect. ...Nice Hot tub, Great service from Manager , very helpful to us....to conclude...if you want value for your money and more. .. Don't miss this amazinn stay in this hotel........... ...

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, August 23, 2013
Dear Bob, thank you for choosing our Hotel during your last stay in Groton ct. We are happy that you enjoyed your stay with us, especially for mentioning our great customer service and about the breakfast. We are pleased to hear that you appreciated our location and the service provided by our staff. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon!

Best Regards,
DAYS INN & SUITES, GROTON CT
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Boston
1 review
2 of 5 stars Reviewed August 17, 2013

I checked several hotels in this area and decided to trust the name brand. What a mistake. Even though there few cars in the lot, I was advised that the only room available was a suite. The front desk attendant brought the price down to the same as a single room, so I agreed to stay. Another mistake. The rugs were dirty, the couch in the "suite" had stains on it, and the smell in the breakfast room was so offensive I couldn't eat there. When I tried to make coffee in my room, the coffee maker did not work. I called the front desk and was told someone would come check it out. After 30 minutes, I got dressed and went down to the front desk where I was again advised that someone would check it out. I ended up checking out before they checked it out. I don't know if the staff was indifferent, or inept, but they certainly didn't impress me with their customer service. Last but not least, the free Wi-Fi was useless: it was difficult to connect and even then it kept failing.

  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysinn17577, Front Office Manager at Days Inn and Suites Groton, responded to this review, August 22, 2013
Dear Guest, we apologize for all the inconvenience caused to you while your stay at our hotel.We would like to inform you that the day when you checked in only last room was available that was a suite room. At the time of your arrival ,our other guests were not available in the hotel as they had their own plans and so there were not much cars in the parking lot .We would like to apologize you as the staff could not come to your room to check the coffee maker even after your repetitive call ,this was a sheer negligence from our end and we will take care that this mistake does not happen in future again.Our house keeping staff deeply cleans the room everyday and our rugs ,bed sheets ,pillow covers are regularly washed once the guest checks out. Also our house keeping staff cleans the breakfast area,they vacuum the floor everyday and keeps it clean without any kind of foul smell in the room which makes our guest uncomfortable. The smell which you are talking about might be aroma of the food that is served during breakfast.Lastly we appreciate your feedback and will definitely take care that such mistakes never happen.We assure you for the best services in future.

Warm Regards,
DAYS INN & SUITES, GROTON CT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Groton

Address: 135 Gold Star Highway, Groton, CT 06340
Location: United States > Connecticut > Groton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Groton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Groton 2*
Number of rooms: 59
Official Description (provided by the hotel):
Days Inn and Suites Groton offers a home-like environment with our 2-room spacious suites including refrigerator, microwave, coffee maker, iron and ironing board. Several include a living room, kitchen and 2 bedrooms. Located within minutes from Mohegan Sun Casino, Foxwood Resort and Casino and Mystic. Easy on/off access to I- 95. Beautiful outdoor pool, free wireless high speed internet and complimentary daybreak breakfast. ... more   less 
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Also Known As:
Days Inn And Suites Groton Hotel Groton
Days Inn Hotel Groton

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