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“Bad Experience” 1 of 5 stars
Review of Days Inn and Suites Groton

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Days Inn and Suites Groton
2.0 of 5 Hotel   |   135 Gold Star Highway, Groton, CT 06340   |  
Hotel amenities
Ranked #10 of 13 Hotels in Groton
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143 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Bowdoin, Maine
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed January 28, 2013

I made a reservation at this hotel for January 18-20, 2013. Unfortunately they did not send me an email confirmation as a reminder. I became sick, missed 2 weeks of work. Since I had no proof of the reservation I did not remember it. I frequently check my account on line. On January 22nd 2013 I noticed a debit for $224.80 for Days Inn and Suites. I immediately called Days Inn in Groton and was told by the hotel clerk I should have had a friend cancel the reservation (say what) I would have to contact the manager after 5pm. I called after 5pm and surprise, surprise the manager was not available. I then called the next day and was told the manager would call me back in 10 minutes. Of course the manager did not call me back. I think I made the reservation through Wyndham Rewards. You can not check a reservation on line without the confirmation. I have contacted Wyndham Rewards twice by their on line 'contact us' feature. I have heard nothing. I tried calling Wyndham Rewards and was kept on hold for so long, I gave up. Considering the situation I would expect better public relations from either the Days Inn and Suites or Wyndham Rewards. I will never use Wyndam Rewards again.

  • Stayed January 2013, traveled solo
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

This was a great place to stay & would will definately stay there again.

There are a lot of places to visit, close to the hotel.

The staff were very personable, helpful, and fast with any requests.

The price of the room was exceptional for the king room suite. It didn't come even close to other hotels in the area for what you pay and get in the room. Non comparable...

I loved the fact it had a kitchen and living space, seperate & private from the bedroom area and bath. The accomodations were very nice.

The room was clean and up to date.

I cannot say enough positive things about the staff & the overall hotel experience.

I highly recommend & will surely be back when in the area next.

Room Tip: Fourth floor was very quiet. No traffic at all. No noise. No sleep disruption.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn and Suites Groton

Address: 135 Gold Star Highway, Groton, CT 06340
Location: United States > Connecticut > Groton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Groton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Groton 2*
Number of rooms: 59
Official Description (provided by the hotel):
Days Inn and Suites Groton offers a home-like environment with our 2-room spacious suites including refrigerator, microwave, coffee maker, iron and ironing board. Several include a living room, kitchen and 2 bedrooms. Located within minutes from Mohegan Sun Casino, Foxwood Resort and Casino and Mystic. Easy on/off access to I- 95. Beautiful outdoor pool, free wireless high speed internet and complimentary daybreak breakfast. ... more   less 
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Also Known As:
Days Inn And Suites Groton Hotel Groton
Days Inn Hotel Groton

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