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“Very nice staff” 4 of 5 stars
Review of Hilton Garden Inn Mystic Groton

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Hilton Garden Inn Mystic Groton
3.0 of 5 Hotel   |   224 Gold Star Highway, Groton, CT 06340   |  
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Ranked #1 of 13 Hotels in Groton
New England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Very nice staff”
4 of 5 stars Reviewed December 24, 2012

This is a very nice, clean hotel. The staff is very friendly and eager to provide any assistance necessary. The breakfast buffet is pretty standard, with cook to order options and a friendly, helpful waitress. The fitness room is simple but adequate, and includes a Precor stretch machine that is a good way to start the day. Also, there is a nice looking pool, which unfortunately we didn't have time to use. The only disappointment we had with this hotel, and the reason for our "very good" instead of an "excellent" review, is that the bed sheets were not up to Hilton standards. They were very thin (almost like gauze!) and not as comfortable as all the other Hilton properties we've stayed at -- and we've stayed at a lot all over the world.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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365 reviews from our community

Traveler rating
    201
    119
    29
    10
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Saint Charles, Illinois
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 11, 2012

My husband and I were in CT for a funeral last week, and my sister-in-law recommended the Hilton Garden Inn and Suites in Groton as it was fairly close to the funeral events and far enough outside Mystic that the prices were more reasonable.

The hotel lobby was very comforting kind of like walking into a fancy house with a fireplace, and nice smells to boot. The elevators are a little slower than we would've liked, but other than that, no complaints. They have a nice sized pool and hot tub that were barely used, and they had vending machines on each floor next to the ice machine. Our room had a microwave and mini-fridge which we did utilize. Our room was cleaned each day we were out and about, and when we had the do-not-disturb notice on the door, they left us alone.

I must say this hotel is a 180 degree difference from the last time we stayed in Groton! We were very pleased with everything. It would have been nice to have a continental breakfast each morning, but the hotel is located a block away from a Stop-&-Shop and a Walmart, so we were able to pick up milk, cereal, plastic bowls and spoons, and have breakfast in our room every morning watching tv and waking up at our own pace. I would definitely stay there again, and recommend to all my friends and family if they are looking for a place nearby Mystic. Wonderful customer service.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn, NY
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 27, 2012

Clean room, common area, and pool area. Lobby was especially nicely appointed.
Very friendly staff, especially at breakfast. Nice breakfast as well - buffett plus cooked to order omelette, etc.

Would stay again in a heartbeat!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
79 reviews 79 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

Excellent clean room friendly staff quiet room very comfortable beds. Treated very well no issues with my stay. We arrived very late at night and was treated very well be the desk clerk he was polite and joked around with us making it a friendly check in

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Connecticut
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2012

My wife and I stayed here for three nights during Sandy. Our room was reasonable in price, very comfortable, and the staff friendly and courteous. The hotel was immaculately clean. Looking at the parking lot is not the ideal view for many, but what is expected considering the general location.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lewiston, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2012

We enjoyed our stay here for one night. The staff was very friendly and helpful. Our TV remote was missing, but they brought one right up for us. The room was updated, neat, clean and had an adjustable bed for the sleeper's own preference as far as soft or firm. The hotel offered free wifi with a password they provided. We enjoyed the indoor pool and hottub too. The breakfast buffet was very good but wasn't free.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hope, Rhode Island
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2012

We booked this hotel for the weekend of our wedding July 2012. All of our guests stayed as well, they were very accommodating, there were a few booking mix ups and they resolved all issues quickly and the price was very competitive for the area and time of year. The rooms were nice to get ready in, especially the suites which have 1.5 bathrooms. We would definitely stay here again.

Room Tip: Book early for the summer
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Mystic Groton

Address: 224 Gold Star Highway, Groton, CT 06340
Phone Number:
Location: United States > Connecticut > Groton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Groton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Mystic Groton Hotel Groton
Hilton Garden Inn Groton
Hilton Groton
Groton Hilton

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