I recently stayed at this hotel while on a mini vacation for a Wedding we were attending. We decided to take a day trip to The Big E in Springfield, MA before arriving at the hotel later on that evening - after a wonderful day at the fair we ended the day with an unfortunate situation with our car that was out of our hands.
It was my Mother birthday on top of everything and she was extremely upset about the car situation. I decided to call the hotel, unfortunately I do not remember the wonder woman’s name that helped me (she was the Sales Manager) and we worked something out that a delicious piece of chocolate cake would be awaiting her in her room upon our arrival.
We drove the hour and change to the hotel and as soon as we walked in, the same woman whom I had spoken to on the phone was waiting at the desk with a beautiful smile on her face ready to check us in. She was extremely polite and JUST what we needed after a long day. My mother was completely blown away by the gesture of the cake waiting in her room, and she said it was delicious!
I was able to take advantage of breakfast the next morning - reasonable priced and greatly staffed.
This was my second time at this hotel and I promise that I will indeed return back to this property as it's in a perfect location and the staff exceeds expectations!
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- Also Known As:
- Hilton Garden Inn Mystic Groton Hotel Groton
- Hilton Garden Inn Groton
- Hilton Groton
- Groton Hilton