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“Great service” 4 of 5 stars
Review of AmericInn Lodge & Suites Griswold

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AmericInn Lodge & Suites Griswold
2.5 of 5 Hotel   |   375 Voluntown Road, Griswold, CT 06351   |  
Hotel amenities
Ranked #1 of 1 Hotels in Griswold
Laconia
1 review
“Great service”
4 of 5 stars Reviewed May 12, 2014

Friendly staff. Would have liked to have eggs at the breakfast and more fruit but none the less, everything was great, friendly service. We would recommend staying at the AmericInn Lodge & Suites Griswold.


  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Guest Services Manager at AmericInn Lodge & Suites Griswold, responded to this review, May 21, 2014
Thank you for taking the time to review the AmericInn of Griswold! I'm happy to see you received friendly service, but sorry to hear you our breakfast did not meet your expectations. We want our guests to begin the day with a nice breakfast, and we would love to have the opportunity to make it up to you. Please contact us at 860-376-3200 to give us a chance to exceed your expectations during your next visit. Thank you again for reviewing the AmericInn of Griswold, and we look forward to your next stay!
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167 reviews from our community

Traveler rating
    105
    38
    11
    8
    5
See reviews for
40
70
8
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Southwestern Usa
1 review
5 of 5 stars Reviewed May 2, 2014

Located just off Interstate 395, this Americinn is located within a short drive of all eastern Connecticut attractions. Our family was happily surprised at the better than usual breakfast offerings and the pool was a big hit with our granddaughter. Half an hour in the pool and she slept soundly each night :D The beds AND pillows were comfortable, the staff was friendly and attentive, and the price was right. Wi-fi was a plus, too. Happy with our stay!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Guest Services Manager at AmericInn Lodge & Suites Griswold, responded to this review, May 7, 2014
Susan, Thank you for the wonderful review! The pool can be so relaxing and sounds like your granddaughter thought so too! We always want our guests to have a comfortable night's stay and I'm happy your family did. We would love to have you back on your next trip out to Griswold. Again, thank you for choosing the AmericInn of Griswold and we hope to see you soon!
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Gardner
1 review
5 of 5 stars Reviewed April 30, 2014

Great place, outstanding staff, lots of choices for breakfast. Only thing transportation too casinos is only on the weekends.

Girls trip very fun place and very clean. Coffee was very good.

Needed additional towels got very quickly.




  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Guest Services Manager at AmericInn Lodge & Suites Griswold, responded to this review, May 7, 2014
Linda, Thank you for reviewing the AmericInn of Griswold and choosing us for your girls weekend. I'm happy to see you were able to enjoy a few of the amenities we have to offer here at the property! We pride ourselves in creating a relaxing guest experience, and I'm glad to see you experienced that first hand. Again, thank you for the kind words, and we hope to see you soon!
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Columbia
1 review
3 of 5 stars Reviewed April 3, 2014

Internet is too slow to use, and the pool was occupied for 3 days in a row with an outside swim lesson company. Breakfast was good, staff very nice. We stayed in a pet room, which was needed for our family, but it smelled very bad.


  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, May 2, 2014
Thank you for taking the time to write a review on the AmericInn Griswold. We take great pride in our customer service and I am sorry to hear that we did not live up to your expectations. Please allow us another opportunity to host you and your family. I can be reached directly at (860) 376-3200.

Warm regards,
Laura Wheatley
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Tewksbury Mass
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 26, 2014

The value for the price is great. It is close to foxwoods and mohegan sun casinos . They have an indoor pool for guests to use . The choices of food for the free breakfast is great . You can have eggs , sausages,yogurts, cereal, bagels, muffins, coffee and juice . You will not leave hungry ! I will be staying there again when I want to visit the casinos .

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Guest Services Manager at AmericInn Lodge & Suites Griswold, responded to this review, April 2, 2014
Thank you Jeanne for the fantastic review! I'm happy to see you will be visiting us again for your next trip to the casinos! We are always striving to provide a relaxing and comfortable environment for our guests, and I'm glad you were able to experience that first hand. We are looking forward to your next visit! Thank you again for the kind words!
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Fall River
1 review
4 of 5 stars Reviewed February 19, 2014

Our room was spacious and clean. Room wasnt ready upon arrival and when we did get in room The fireplace didnt work. However maintenance man came and fixed it fairly quick. Loved the room. Shuttle bus to casinos was not available on sunday night (even though it was holiday weekend) and cab service is horrible! Waited a while for a ride to casino and over 2 hrs to get back to hotel. All in all the hotel was good.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Public Relations Manager at AmericInn Lodge & Suites Griswold, responded to this review, February 24, 2014
Thank you for your recent stay at the AmericInn of Griswold, and for taking the time to review the property! We are pleased to hear you enjoyed your stay with us. I do apologize your fireplace was not working at the time of your arrival, but glad we were able to get it back up and running in a timely manner. I will share your comments with my team, they are always striving to create a comfortable environment for our guests. Thank you again, and we hope to see you soon!

Warm Regards,
Emily H.
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Warner Robins, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 31, 2014

For a recent 3 night stay, this hotel was suggested to me by my daughter who I was visiting in the area. The lobby was lovely and the reception staff courteous. However, both coverlets on the beds in my room were badly stained and the room just looked a bit old and tired. I could deal with that but on the 2nd day I left the hotel early Saturday morning and returned Saturday evening. Upon returning, I discovered that the door to my room had been left open and the bed I had slept in was only half made. When I told the person at the reception desk about all this she apologized, said she's notify the staff but that was the end of that. I also had to have my room key re-keyed twice before they finally gave me a new one.

  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, Guest Relations Manager at AmericInn Lodge & Suites Griswold, responded to this review, February 6, 2014
Debra,
Thank you for sharing your comments regarding your recent stay at the AmericInn Griswold. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for the inconveniences you experienced during your stay. My hope is that you will honor us with another opportunity to exceed your expectations and right our wrong. Please contact me directly at 860-376-3200 to discuss a future stay. Again I do apologize for the inconveniences and hope we can host you in the future.
Emily Hurlock
Guest Services Manager
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Additional Information about AmericInn Lodge & Suites Griswold

Address: 375 Voluntown Road, Griswold, CT 06351
Location: United States > Connecticut > Mystic Country > Griswold
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Griswold
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Griswold 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The AmericInn Lodge & Suites Griswold is your destination for comfortable, friendly and affordable accommodations near the I-395 business corridor. Visitors to the Mohegan Sun, Foxwoods Resort Casinos and MGM Grand Casino at Foxwoods will enjoy our unbeatable hotel value and free hourly casino shuttle every weekend. (Shuttle reservations must be made in advance.) Relax and enjoy yourself gambling, or taking in a concert or event while we take care of your transportation.(Please contact the hotel direct for shuttle times.) Sports fans will also enjoy our convenient location near venues for the Connecticut Defenders baseball team and Connecticut Sun basketball team. When you're not busy at an event, you'll enjoy our comfortable rooms and vast amenities: a heated indoor pool, hot tub, fireplace and whirlpool suites, free high-speed Internet, new flatscreen TVs in each guest room and more. Start each morning out right with our free hot, home-style breakfast before exploring the Griswold and Norwich areas! ... more   less 
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Also Known As:
Americinn Lodge And Suites Griswold
Americinn Lodge & Suites Griswold Hotel Griswold
Americinn Hotel Griswold

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