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“Very good find” 5 of 5 stars
Review of AmericInn Lodge & Suites Griswold

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AmericInn Lodge & Suites Griswold
2.5 of 5 Hotel   |   375 Voluntown Road, Griswold, CT 06351   |  
Hotel amenities
Ranked #1 of 1 Hotels in Griswold
Hudson NH
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Very good find”
5 of 5 stars Reviewed March 22, 2013

We have always stayed at Foxwoods till we wanted to take in a show and they were sold out. So we tried this hotel which is only down the road from the casinos.What a great find when we got to the hotel we received an upgrade to a suite. Very nice place had an excellent breakfast and the room was clean and big.Staff was very pleasant and helpful.

Room Tip: They are all good
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 26, 2013
Thank you for positive comments. We are so glad you chose to stay with us. I hope we can continue to serve you in the future.
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166 reviews from our community

Traveler rating
    104
    38
    11
    8
    5
See reviews for
40
69
8
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Portsmouth, NH
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 18, 2013

My husband and I stayed at the Americ Inn on March 16, 2013 and could not have been happier. We were unsure as to what to expect as we had never heard of this brand before. After checking in we learned of its popularity in the midwest. The woman at the desk, Emily, is a superstar employee in every sense of the word. She gave us directions to the casino, recommended a great restaurant for dinner and definitely welcomed us with a sunny disposition.

Our room was immaculate and spacious. We were pleasantly surprised to find a whirlpool jacuzzi and fireplace in our room as well. The pool has a beautiful "lodge-like" atmosphere. In the mornig, we enjoyed the hot homestyle breakfast with make-your-own waffles, sausage and eggs and a delicious assortment of donuts, Danish and muffins.

We generally stay in Mystic but thought we would give this hotel a shot as the rates are very reasonable for this area and are one of the VERY FEW hotels that provide COMPLIMENTARY shuttle service to both casinos. Very, very pleased with this hotel. We will definitely be back to earn Easy Rewards Points.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 20, 2013
Thank you for your terrific review. We look forward to hosting you and your husband again in the near future.
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North Easton, Massachusetts
1 review
2 of 5 stars Reviewed March 18, 2013

At first glance, the hotel appeared charming. The first night revealed that that mattresses need to be replaced. They were very soft, lumpy and uncomfortable. Also the pillows were a strange material that was very noisy whenever we moved. We booked a room with 2 queen sized beds and got a room with 2 full sized beds. The breakfast was less than satisfactory. It consisted of packaged, store bought pastries, many of which were stale. Aside from apples that were not ripe yet, there was no fresh fruit. The coffee station did not have cream for the coffee for the first hour. (Breakfast is only available for two hours). The second morning, there was no milk. The staff told us "Look at all the kids here today. They drank all the milk." How about sending someone to the store to pick some up? Housekeeping continued to come to our room to make it up while we were trying to get ready for a wedding even though we told them we would be out at 1:00. The doors do not shut properly and had to be pulled, hard, to get them to lock. The pool seemed very popular and was always full, however the filter could not keep up with the activity. It had a coat of scum on it. I would not stay here again.

Room Tip: go somewhere else
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 20, 2013
Thank you for taking the time to review our hotel. I am sorry that our hotel did not meet your expections. I would however, like to update you on our property. All mattresses were replaced in 2011 with the Serta Perfect Sleeper. The vast majority of our guests rave over the comfort of our beds. I am sorry that they were not to your liking. Our hot homestyle breakfast is served daily from 6 AM to 10 AM - a total of four hours. All products that we use are delivered from a qualified vendor and are according to brand standards. As a matter of fact, the muffins that we serve are made by Otis Spunkmeyer and are of high quality. Again, I am sorry that this did not meet your expections. I do hope you will give us another try. Please feel free to contact me directly at 860-376-3200 to further discuss your stay and possibly reserve a future stay.

Thank you,
Laura Wheatley, General Manager
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Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 7, 2013

My expectations of Americinn were exceeded as I had never stayed in this brand before, and I had conceived them as a budget brand. Lobby was comfortable, breakfast was good, and plentiful. Debbie - yes I mentioned your name because you were friendly and helpful - was delightful and willing to help with questions.

The pool area was well thought out, bright and a good size. The room was standard and basic, but clean and comfortable. This hotel is about 9 mi from Foxwoods and much cheaper. If we are in the area, we will stay again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 8, 2013
Thank you for the fabulous review! I will definitely pass this along to Debbie. She is a gem. Thank you again and we look forward to serving you soon.

Warm regards,
Laura Wheatley, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 5, 2013

The place looks clean but it is really very dirty. I stayed there for 5 nights and the first day our room didn't get cleaned at all-no clean towels, the bed wasn't made, nothing. Went to the desk to express our displeasure after being gone all day and was told housekeeping was gone for the day. The second day, housekeeping spent no more than 3-4 minutes in the room. We did get clean towels but the bed was hastily made and nothing else was done. Over the weekend I did run into the gal that cleaned the room and talked with her and she did an excellent job cleaning.
The pool is used for swim lessons for kids and wasn't very clean. The public areas are dirty, like they forgot to vacuum on a regular basis.
I was very disappointed, and the front desk and management made no attempt to make it right.

Room Tip: Wouldn't recommend this place
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 6, 2013
Thank you for taking the time to review our hotel. I am sorry that our hotel did not meet your expections. As I stated in to my previous email, please contact me directly so we can discuss a resolution and address the other concern’s with your stay.

Warm regards,
Laura Wheatley, General Manager
860-376-3200
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Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2013

Everyone on the staff was so friendly and helpful, it really helped to make mine a pleasant stay. The property is conveniently located, clean and well-managed. This was my second stay, and I would definitely stay here again.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 6, 2013
Thank you for the positive response. Our staff does their best to go above and beyond guest expectations. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Massachusetts
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 4, 2013

This is our go-to hotel when we stay overnight on your Foxwoods weekends. The price is extremely reasonable and the location is great. The hotel rooms are always clean. The staff has always been pleasant and they are always happy to accommodate any itinerary changes. Even when there are young groups staying at the hotel, we have never had any problems with noise from other guests. They do have a shuttle that runs to Foxwoods a few times throughout the day which is great if you do not feel like driving the short distance to the casino. The continental breakfast that is included is great. (Bonus points to them for always having a few hot options like sausage & gravy, eggs, sausage, bacon) The indoor pool is also a plus.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griswoldct, General Manager at AmericInn Lodge & Suites Griswold, responded to this review, March 6, 2013
Thank you so much for the kind words! I am more than pleased to hear of your experiences with us in Griswold. It is guests like you that make our jobs so great! We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Griswold

Address: 375 Voluntown Road, Griswold, CT 06351
Location: United States > Connecticut > Mystic Country > Griswold
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Griswold
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Griswold 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The AmericInn Lodge & Suites Griswold is your destination for comfortable, friendly and affordable accommodations near the I-395 business corridor. Visitors to the Mohegan Sun, Foxwoods Resort Casinos and MGM Grand Casino at Foxwoods will enjoy our unbeatable hotel value and free hourly casino shuttle every weekend. (Shuttle reservations must be made in advance.) Relax and enjoy yourself gambling, or taking in a concert or event while we take care of your transportation.(Please contact the hotel direct for shuttle times.) Sports fans will also enjoy our convenient location near venues for the Connecticut Defenders baseball team and Connecticut Sun basketball team. When you're not busy at an event, you'll enjoy our comfortable rooms and vast amenities: a heated indoor pool, hot tub, fireplace and whirlpool suites, free high-speed Internet, new flatscreen TVs in each guest room and more. Start each morning out right with our free hot, home-style breakfast before exploring the Griswold and Norwich areas! ... more   less 
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Also Known As:
Americinn Lodge And Suites Griswold
Americinn Lodge & Suites Griswold Hotel Griswold
Americinn Hotel Griswold

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