I've stayed at The J House twice in the last two weeks. My experience was very similar in both cases: great food and attentive staff (Maurice you make the best coffee) and the rooms themselves are very comfortable, clean and modern.
My issue (and I've read a few of the reviews - so I know I'm not alone in this) is with the hotel's utter dependence on technology. You are unable to order room service without logging on to their system using the ipad next to your bed. All well and good until the system is down and prevents you from accessing the menu (or ordering for that matter). This was the case on both my visits.
But credit to the staff, each time they were prompt in bringing me my paper menu and my order (via phone) was fulfilled in a very reasonable amount of time.
One idea management could consider is a free (or nominal fee) shuttle service offered to business guests to Greenwich-based companies. Most other hotels in the area provide this service and it would cut down on wait time for taxis (and cost).
- Official Description (provided by the hotel):
- The J House Greenwich was just awarded the 2013 TripAdvisor Certificate of Excellence award. Our accommodations are sophisticated and contemporary. The guestrooms are luxurious and feature a number of high-tech amenities. The hotel's restaurant, Eleven14 Kitchen, serves New American cuisine, and incorporates acclaimed Executive Chef Francois Kwaku-Dongo's many global influences, locally sourced ingredients whenever possible, with a nod to sustainable practices. The hotel also features "The Garden," an outdoor dining area with an indoor feel, warmed by an outdoor fireplace and full bar. Or to cool off, enjoy a cocktail by the outdoor pool from the poolside bar. "The Lounge" inside the hotel's lobby is a warm, inviting gathering area to meet for drinks and apps, serviced from the over-sized bar inside Eleven14. Pets policy: fee (non-refundable), 60 lbs or less, water bowl included, pooch bed included, Doggie cookie included, one dog per room. Limited Room Types Available for pets. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Expedia, Travelocity, Booking.com, Hotels.com, Despegar.com, BookingOdigeoWL and Tingo so you can book your The J House Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Howard Johnson Riverside