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The J House: Traveler Reviews

3.5 of 5
1114 East Putnam Avenue, I-95 Exit 5, Greenwich, CT 06878
Hotel amenities
The J House
Ranked #2 of 2 hotels in Greenwich
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69 reviews from our community

    Trip type
Traveler rating
    49
    11
    5
    2
    2
Date Rating
Paget Parish, Bermuda
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“'A' for effort but scrap the dependence on technology”
4 of 5 stars Reviewed September 28, 2012

I've stayed at The J House twice in the last two weeks. My experience was very similar in both cases: great food and attentive staff (Maurice you make the best coffee) and the rooms themselves are very comfortable, clean and modern.
My issue (and I've read a few of the reviews - so I know I'm not alone in this) is with the hotel's utter dependence on technology. You are unable to order room service without logging on to their system using the ipad next to your bed. All well and good until the system is down and prevents you from accessing the menu (or ordering for that matter). This was the case on both my visits.
But credit to the staff, each time they were prompt in bringing me my paper menu and my order (via phone) was fulfilled in a very reasonable amount of time.
One idea management could consider is a free (or nominal fee) shuttle service offered to business guests to Greenwich-based companies. Most other hotels in the area provide this service and it would cut down on wait time for taxis (and cost).

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Lisa L about The J House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at The J House, responded to this review
October 2, 2012
Dear Lisa L.

Thank you for sharing your honest feedback with us. We are delighted that you choose to return to the J House Greenwich, and as...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“J House”
4 of 5 stars Reviewed September 24, 2012

The hotel lobby and restaurant and lounge are great! The technology in the room is good but I still had to go old school and pick up the phone to order room service and also to request late check out. I am not sure the ipad makes much of a difference. The remote clicker for the main tv in the bedroom did not work that well but the tv inside the mirror in the bathroom was cool. The toilet was like I have never seen before and the shower was also great. You pretty much don't want to leave the bathroom.
The gym is tiny with 3 or 4 cardio machines and no weights and no mats. (No water or fruit either)

Room Tip: The rooms are nice but all pretty much look at a parking lot. I recommend staying on the 2nd floor...
See more room tips
  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask J T about The J House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at The J House, responded to this review
September 27, 2012
Dear J T,

Thank you for your review. We are thrilled you enjoyed our modern lobby and eleven14 Kitchen restaurant and lounge. Even though you...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Outstanding”
5 of 5 stars Reviewed September 15, 2012 via mobile

I stayed here with some colleagues while working on a programme nearby. It sticks in my mind as an outstanding hotel with some fond memories.

The room was very modern and so well equipped with cool technology and a great minimalist feel and good space. Excellent sized desk for working, big comfy bed. Great bathroom. Cool huge tv and one in bathroom mirror too!

I loved the swimming pool and the restaurant and bar were of the highest quality. The staff were always helpful and never intrusive, and the costs were very reasonable making this place very good value for money. I suspect it will become very popular quickly as a result and definitely recommend it over the competing Hilton and others.

While I like to think of myself as a discerning business travel, I'm just plain fussy and a little stingy with giving out top marks, but this stay earned them. Somewhere I fully recommend and would definitely like to return to. Nice work guys.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Business T about The J House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at The J House, responded to this review
September 17, 2012
Dear Business T,

Thank you for your review. We sincerely appreciate your kind compliments. We are thrilled to hear that you found The J House to...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
“Excelent - three times in a row!”
5 of 5 stars Reviewed August 28, 2012

i was fortunate to stay at the J House on three separate occasions for business and each time it was a memorable event. Service excelent, the room, remarkable, particuliarly the unique Japanese toilet and the food, the best in Greenwich. I cannot wait for my next return visit.

Room Tip: I was fortunate to have suite two out of three times. Very impressive!
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bruce K about The J House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at The J House, responded to this review
August 30, 2012
Dear Bruce K,
Thank you for your review. We appreciate your continued loyalty to the new J House Greenwich hotel. It is such a delight to hear...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great hotel”
5 of 5 stars Reviewed August 27, 2012

Recently stayed here 3 days ago. Did not see any reviews prior to booking this hotel. I definitely was not disappointed. Really modern and techy hotel beautiful rm and bathroom. Very clean. Liked the contemp/ modern decor, the electronic control of lights and blinds was pretty cool, good ambience and of course the toto toilet was a good addition. Need to put shower cap in bathrm. Otherwise great hotel looking fwd to my next visit.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
Ask Mamag A about The J House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at The J House, responded to this review
August 30, 2012
Dear Mamag A,
Thank you for your review and for choosing to stay at the brand new J House Greenwich. We are thrilled to hear that you enjoyed our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotel Zero Degrees
Great value on a similar hotel
Stamford, CT
4.5 of 5 stars 259 Reviews
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Additional Information about The J House

Also Known As:
Howard Johnson Riverside
Address: 1114 East Putnam Avenue, I-95 Exit 5, Greenwich, CT 06878
Region: United States > Connecticut > Greenwich
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Greenwich
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The J House Greenwich is a sophisticated property with a contemporary design in Greenwich, Connecticut. The guestrooms are luxurious and feature a number of high-tech amenities. The hotel's restaurant, Eleven14 Kitchen, serves New American cuisine, and incorporates acclaimed Executive Chef Francois Kwaku-Dongo's many global influences, locally sourced ingredients whenever possible, with a nod to sustainable practices. The hotel also features "The Garden," an outdoor dining area with an indoor feel, warmed by an outdoor fireplace and full bar. Or to cool off, enjoy a cocktail by the outdoor pool from the poolside bar. "The Lounge" inside the hotel's lobby is a warm, inviting gathering area to meet for drinks and apps, serviced from the over-sized bar inside Eleven14. Pets policy: fee (non-refundable), 60 lbs or less, water bowl included, pooch bed included, Doggie cookie included, one dog per room. ... more   less 
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The J House
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