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“Great 4 day stay” 5 of 5 stars
Review of Delamar Greenwich Harbor Hotel

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Delamar Greenwich Harbor Hotel
4.0 of 5 Hotel   |   500 Steamboat Rd., Greenwich, CT 06830   |  
Hotel amenities
Ranked #2 of 3 Hotels in Greenwich
Tabanac, Aquitaine, France
Top Contributor
270 reviews 270 reviews
73 hotel reviews
Reviews in 121 cities Reviews in 121 cities
181 helpful votes 181 helpful votes
“Great 4 day stay”
5 of 5 stars Reviewed July 7, 2013 via mobile

An excellent hotel but a disappointing restaurant.
A 5-star hotel in every way for a 4 day stay for a wedding celebration of dear friend's daughter.
Helpful, friendly staff and a pleasant location on the water, just a short walk to the Greenwich shops, which also has some decent restaurants.
Our room was comfortable with a large bed, which was well appointed in every way, with a balcony over the water, and the coffee corner on our floor was well stocked all day with goodies and drinks, such as smoked salmon, cream cheese and bagels for breakfast, and wine and cheese in evenings.
Only disappointments were the absence of a pool, and an ordinary restaurant, though with an ok bar.
We had room service salads (ok), a dinner in L'Escale (quite ordinary) and 2 breakfasts in L'Escale (average). I believe that a hotel of this high standard deserves a better quality restaurant.
I would stay again without hesitation, but would tend to eat elsewhere.

Stayed July 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, July 12, 2013
Thank you very much for your wonderful review of Delamar Greenwich Harbor. Our executive floor is definitely a guest favorite which really adds value to the overall experience when staying at the hotel. I was dissapointed to hear your restaurant experience did not live up to your expectations and will be sharing your feedback with restaurant management so that they can address the issues highlighted. We look forward to welcoming you back soon.
Kind Regards,
Daniel Coggins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Nyack, New York
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 1, 2013 via mobile

My wife and I booked a last minute weekend away to the Delamar and it was a great decision to stay here. Check in was effortless, we were in our room within 10 minutes of arriving at the hotel. Room was very comfortable with a balcony over looking the marina. We both made use of the spa witch was terrific, we highly recommend their services. We walked into town didn't need use of our car all weekend, which is big plus for us. Overall very relaxing stay, planning to go back in the fall.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, July 12, 2013
Thank you for your great review of Delamar Greenwich Harbor. We are delighted you enjoyed your visit and took advantage of our wonderful spa! We look forward to seeing you agin in the fall!
Best Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 30, 2013

Beautiful location on harbor, just a few blocks from downtown. Be sure to get a water view which is very nice to wake up to. Staff is excellent and ensures nothing is overlooked. From the minute we arrived to when we left they we also helpful with any request.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, July 12, 2013
Thank you for your great review of Delamar Greenwich Harbor. We are glad to hear we exceeded your expectations and look forward to welcoming you back to our hotel in the future.
Best Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed June 25, 2013

We held a 5 day corporate event at The Delamar and were very satisfied with their level of service, professionalism and attention to our needs.

All members of staff were very helpful, flexible and committed to making our residential event a success. Mike from the catering team and Andrea, Jessica and Brandon from the hotel were great - each went out of their way to meet our very high standards. Good hotel for corporate events/seminars - we used a selection of the indoor conference rooms (Antibe and Deauville) and the hotel were flexible in terms of creating extra break-out space. All members of staff (particularly from the catering team and staff who drive the shuttle car) were very friendly and professional and nothing was too much trouble.Catering for the corporate event (where we had privatised one side of the harbour-facing terrace) was very good.

The food was undoubtedly one of the best aspects of this hotel - wonderful restaurant with beautiful decor, lighting and food. Highly recommended by all. Only downside regarding the restaurant was that the service was a little slow.

The bedrooms were very comfortable and the quality of amenities, linens and beds themselves were much appreciated. Very good nights' sleep, hotel was quiet and peaceful and very comfortable. Only criticism is that the televisions did not work very well and that the breakfast offered for hotel guests was a little limited.

Room Tip: Harbour-facing rooms very nice
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, July 12, 2013
Thank you so much for this outstanding review. We pride ourselves on being an excellent destination for corporate and social events alike, and I will certainly congratulate our staff for their efforts. Your recognition is much appreciated!
Best Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 22, 2013

Exceptional at all levels starting with the location on the water, accented with gorgeous 80 foot yachts at the dock. The feeling on arrival is welcoming starting with the staff and accented with nice touches like a 24 hour complimentary cappuccinos. Junior Suite overlooking the water is well appointed and balcony with chairs that is awesome. Hotel restaurant on the water is an exceptional compliment great setting, awesome food and good service --- no need to leave. I arrived with an empty gas tank, when I asked about the location of the nearest gas station, they offered to take my car to fill it up and return it…..full service…greatly appreciated….a sense that staff will go the extra mile at all levels.

Room Tip: Get a room with water view
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, July 12, 2013
Thank you very much for your excellent review of Delamar Greenwich Harbor. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.
Warm Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

All the amenities you could ask for; clean rooms, bvlgari toiletries, complimentary NYT's and WSJ's every morning WITH breakfast, friendly and attentive staff, complimentary boat rides around the harbor, and amazing L'escale seafood restaurant all packed into this one hotel 30 miles from midtown. Definitely coming back.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, June 19, 2013
Thank you for your excellent review of Delamar Greenwich Harbor. Our close proximity to NYC really makes us a convenient escape from the city and as you mention in your review, our complimentary cruises around Greenwich Harbor (a guest favorite) add to the experience that you really are a world away. We are delighted you enjoyed your visit and look forward to welcoming you back again soon.
Best Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 12, 2013

This is the place to stay in Greenwich. Check into one if those junior suites with a harbor view and you surely have a room with a view. The beds are comfortable, with linens appropriate for a first class hotel. Room service is fast and the food is excellent. After all, L'escale is located in the hotel and the bar scene is jumping. Your check in and out are handled smoothly along with any requests including a bay cruise. There is nowhere else comparable in the area.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delamar1, General Manager at Delamar Greenwich Harbor Hotel, responded to this review, June 19, 2013
Thank you very much for your great review of Delamar Greenwich Harbor. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon.
Warm Regards,
Daniel Coggins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delamar Greenwich Harbor Hotel

Address: 500 Steamboat Rd., Greenwich, CT 06830
Location: United States > Connecticut > Greenwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Greenwich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Delamar Greenwich Harbor Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
A stunning jewel for travelers with a taste for Old World style and bespoke services, Delamar Greenwich Harbor ranks among the most elegant boutique hotels in the country. With a prime location on the beautiful waterfront, this luxury hotel in Connecticut features 82 deluxe guest rooms and suites arrayed with luxurious, European-style furnishings, relaxing hues, and contemporary communications technologies. ... more   less 
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Also Known As:
Delamar Hotel Greenwich Ct

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