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“Reliable Service and Quality” 4 of 5 stars
Review of Homewood Suites by Hilton Hartford South-Glastonbury

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Homewood Suites by Hilton Hartford South-Glastonbury
3.0 of 5 Hotel   |   65 Glastonbury Boulevard, Glastonbury, CT 06033   |  
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Ranked #2 of 2 Hotels in Glastonbury
Certificate of Excellence 2014
Glen Head, NY, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Reliable Service and Quality”
4 of 5 stars Reviewed January 5, 2014

All of the Homewood Suites that I have stayed in are high quality. This one was equally good. And, dogs are allowed. The room and the staff were excellent. And the staff was friendly and helpful. Food for breakfast was good and complimentary dinner was tasty.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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219 reviews from our community

Traveler rating
    114
    65
    20
    11
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Topsham
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

We looked for a suite with 2 rooms and were happy to find this hotel. Our other requirement was an indoor pool. Unfortunately this hotel does not have one BUT their sister hotel next door does and we were able to access it each day. Although it is not fun to run between buildings with wet hair in winter, it was worth it to the children. Breakfast was very good. The managers reception was great, we only wish they offered it each night of our stay.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

Instead of staying in a hotel, I felt like we were coming home. The staff remembered us and our special needs from a previous trip. They are professional yet friendly people who will assist you with any difficulty that arises. This trip was unexpected, and we had to deal with the deaths of three friends during the month. It was wonderful to be in a comfortable suite where the staff helped us to have a family experience.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf City, NJ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2013

Travel a lot.. Hilton brands are my choice. The Homewood in Glastonbury is right up there near the top.. great location, great staff, and great value.. you wont be disappointed. Definately suggest your try this hotel if you are in the area

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales8565, Director of Sales at Homewood Suites by Hilton Hartford South-Glastonbury, responded to this review, December 23, 2013
Thank you for your great review. We're thankful to have loyal guests like yourself. We appreciate your business and we hope to see you in the future.
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Norwalk, Connecticut
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed December 17, 2013

This hotel has high and low points.

SERVICE: good. They were helpful with everything that we needed.

LOCATION: Real good location right near a handful of restaurants.

ROOMS: Multi-room suites with comfortable beds, clean bathrooms, a kitchen area, and TV's.

CLEANLINESS: Rooms were clean, but the bathroom by the pool is DISGUSTING!!!

POOL: Pool was all right. Small, but convenient for a hot day. Like I said, though, the BR is awful. Broken toilet seat and NEEDS CLEANING!!! Lots of cleaning!!

Pretty good experience. Just watch out for certain things that I mentioned earlier.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales8565, Director of Sales at Homewood Suites by Hilton Hartford South-Glastonbury, responded to this review, December 19, 2013
Thank you for visiting the Homewood Suites in Glastonbury and for taking the time to share your experience. I'm glad you enjoyed our amenities and our location. I have shared your comments with our staff. I would like to assure you that your feedback helps us grow and improve. We hope you visit us next summer if you are in the Hartford area.
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Glastonberry, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2013

They provide everything you need for a personal relaxing trip or business stay. Great beds provided great sleep. Spacious and clean. Extended breakfast hours and dinner were wonderful for the tired business person working all day. Minutes to high end shopping plaza and grocery store. Everything you could need was within a 3 min drive.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales8565, Director of Sales at Homewood Suites by Hilton Hartford South-Glastonbury, responded to this review, December 10, 2013
They provide everything you need for a personal relaxing trip or business stay. Great beds provided great sleep. Spacious and clean. Extended breakfast hours and dinner were wonderful for the tired business person working all day. Minutes to high end shopping plaza and grocery store. Everything you could need was within a 3 min drive.

Thank you for taking the time to tell us about your recent stay. We're so glad you had a great experience. Please visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 6, 2013

It's clean. I'll say that. And the staff was nice. Otherwise: incredibly lumpy bed, thin towels, everything as cheap as can be. The worst food I've had in a chain hotel in years. Yet it's more expensive than the newer, nicer Hilton Garden Inn next door.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales8565, Director of Sales at Homewood Suites by Hilton Hartford South-Glastonbury, responded to this review, December 10, 2013
It's clean. I'll say that. And the staff was nice. Otherwise: incredibly lumpy bed, thin towels, everything as cheap as can be. The worst food I've had in a chain hotel in years. Yet it's more expensive than the newer, nicer Hilton Garden Inn next door.

Thank you for taking the time to share your feedback with us. I apologize that your stay fell short of expectations, but I'm glad you appreciated our cleanliness and hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Hartford South-Glastonbury

Address: 65 Glastonbury Boulevard, Glastonbury, CT 06033
Phone Number:
Location: United States > Connecticut > Glastonbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Glastonbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Hartford South-Glastonbury 3*
Number of rooms: 136
Official Description (provided by the hotel):
Our extended stay hotel in Glastonbury, CT offers the comfort of home and close proximity to downtown Hartford and greater Hartford area. We offer free WiFi and hot free breakfast every morning. Our pet friendly hotel is ideal for leisure or business. ... more   less 
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Also Known As:
Homewood Suites Hartford South-Glastonbury Hotel Glastonbury
Homewood Suites Glastonbury
Homewood Glastonbury
Glastonbury Homewood Suites

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