We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great experience” 4 of 5 stars
Review of Hilton Garden Inn Hartford South/Glastonbury

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Hilton Garden Inn Hartford South/Glastonbury to your Saves list
Hilton Garden Inn Hartford South/Glastonbury
3.0 of 5 Hotel   |   85 Glastonbury Boulevard, Glastonbury, CT 06033   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #1 of 2 Hotels in Glastonbury
Oakland, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great experience”
4 of 5 stars Reviewed July 22, 2014

I choose this hotel because of the location and the Hilton brand. I wasn't disappointed. I was immediately greeted by an extremely friendly staff and checked in quickly. My room was clean, spacious and comfortable. I did eat at the small restaurant on-site. Apparently there had been a large party before I sat down and the staff seemed a little frazzled but they were right on top of it making sure I was well taken care of. The fitness center is limited but good for a quick workout. And the hotel is very convenient to downtown Glastonbury.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, July 23, 2014
Thank you for your review. We are pleased that our team here could make your trip to Glastonbury more enjoyable, and look forward to your future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

171 reviews from our community

Traveler rating
    80
    66
    19
    3
    3
See reviews for
52
24
14
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
NH
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2014

We were there for a nearby wedding. Clean rooms, counter clerk expedited our room allowing us to check-in hours early. Good breakfast at a reasonable price. Outdoor pool would have been nice, but no big deal.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, July 23, 2014
Thank you for your review. We are pleased to hear you enjoyed your time with us and hope that you stay again if your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pittsford, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 27, 2014

Old hotel that needs updating and needs a thourough cleaning of the capets to take the musty stench away. The staff were not helpful and unresponsive when requesting that they speak to other quests partying outside on the patio facing guest rooms who were very loud late at night and past midnight to be respectful of others trying to sleep and to keep it down.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, July 23, 2014
Thank you for taking the time to share your experience. We truly apologize for the outside distributions during your stay. The hotel does try and make every effort to maintain an environment that will help our guests relax. At times we are unable to control outside guests but will always be willing to try. Again we thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nj
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 25, 2014

our 3 day stay was enhanced by our grandson traveling with us (as he has on many occasions) I was surprised that there was a fee assessed for an extra person in our room which I have not experienced at the hotel chain we usually use. Also, a call was made in the AM (as well as a note left for housekeeping) to get batteries replaced in our TV remote. When we returned in the evening the problem (albeit minor) was still not attended to, requiring a trip to the front desk to right the problem.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, June 27, 2014
Thank you for taking the time to share your review. You mention additional fees for an additional guest during your stay, this only occurs when the reservation is booked as part of a package including breakfast or another feature. The hotel does not charge for additional people in the room otherwise. We would be happy to discuss further with you. Again we thank you for staying at with us during your trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, United States
1 review
4 of 5 stars Reviewed June 19, 2014

The hotel was very clean, comfortable and all the things you want in a home away from home except for the pool/spa facilities. We were disappointed in the looks of the bottom/sidewalls of both and we were not enticed to make use of them although we had planned on doing so

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, June 20, 2014
Thank you for your review. We are pleased you enjoyed the hotel and additionally would like to note that we are in the process of repainting the pool walls to alleviate this concern. We look forward to future visits to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were in Glastonbury for a family event, and stayed here for 3 nights. Although the facility is not brand new, it is well maintained. Our room was clean and quiet and comfortable--which is what we look for in a hotel room. The staff, both front desk and housekeeping, were knowledgeable, friendly and attentive. Breakfast was NOT included in our room rate (which we misunderstood when we made the reservation), but it was convenient so we ate there, and it was fine. (I've had tastier breakfasts at other Hiltons, but this one was good, just not outstanding.) I tried to log onto the computers in the Business Center to print my boarding passes and was unable to, and didn't want to wait for help from the front desk. So for those two reasons (average breakfast and computer problems), I'm giving this Hilton 4 stars instead of 5, but the room is the most important part and it was great!

Room Tip: We were on the 4th floor, and although there MUST have been other guests, we never heard them!
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, June 20, 2014
Thank you for taking to time to share your review. We are glad that you enjoyed your time with us and the room was comfortable but more so that it was quiet. We thank you for acknowledging the team here who works hard to ensure the hotel is always the best it can be and love the opportunity to speak with our guests. We look forward to future visits in the Glastonbury Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, United States
1 review
5 of 5 stars Reviewed June 7, 2014

We arrived to celebrate a Bat Mitzvah with a large extended family. The check in process was smooth, and we received a goodie bag that had been left by the family for our enjoyment. The bar was a good place to sit and schmooze and catch up with relatives from afar. The breakfast buffet had lots of options fitting everyone's unique dietary needs and the staff was good about rearranging tables so that the extended conversations could continue. I know that those with young children enjoyed their afternoon at the pool! And we were not the only large group. There was a high school reunion and a travel softball team. All seemed to be well accommodated with a well trained staff.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, June 16, 2014
Thank you for the review of your recent stay. We are please that not only do we appreciate that you enjoyed your stay but that you noticed the staff that have worked hard to ensure you enjoyed your stay. There is no greater compliment to our team then being noticed for doing what they love to do, which is ensure all our guests are taken care of to our standards. We look forward to your future stays in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Hartford South/Glastonbury? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Address: 85 Glastonbury Boulevard, Glastonbury, CT 06033
Phone Number:
Location: United States > Connecticut > Glastonbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Glastonbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your Hilton Garden Inn Hartford South/Glastonbury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Hartford South/Glastonbury, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.