We stayed at the Farmington CT Marriott for one night on February 16th 2013. Upon check-in the young man at the front desk was extremely friendly and helpful. He acknowledged my Elite status, thanked me for being a member and for choosing Marriott for my stay and even commented on the number of points I have. He commented on the requests I had made prior to checkin and met all my requests. This hotel does not have any free internet. However when I asked about the internet I was told there is no free internet but as an Elite Member the hotel would provide a free access code for my stay. I was very pleased with this hotel and the service at this hotel. We were given a first floor room close to the lobby as per my request. The room was very nice and modern looking. It seemed clean and well maintained. The supplies for coffee are stored in a large box near the desk and was well supplied. The bathroom had plenty of towels and was stocked with shampoo, conditioner, mouth wash and body lotion. We visited the pool many times. The pool area is very clean and also seems well maintained. The pool temperature was perfect for long swims and was nice and warm so it was easy to enjoy for a long period of time. The hot tub is very large approximately 10' in diameter and was warm enough to enjoy without being extremely hot. The buffet breakfast is 16.00 per person There is fruit such as blackberries, grapefruit, strawberries, oranges, cantaloupe etc. In addition to eggs, waffles, bacon, sausage, omelets and hash browns. There is also the usual breakfast pastries, breads, yogurt and bottled water. The service at the buffet was lacking this visit. During my visit to the buffet 2 of the hot items had almost run out. The items were not very fresh. The bacon and sausage was very overcooked and the pineapple had many brown spots and should not have been served. Because of the quality of the food I felt I had overpaid for this meal. This was our second stay at this property and we will definitely be back because of the excellent staff service and the nice warm pool. I would not hesitate to stay in this resort again.
All rooms should be excellent. Very nice property
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for the wonderful comments regarding my staff. I also appreciate your constructive feedback regarding our breakfast buffet. I will be sure to address this with our Executive Chef. It is comments like yours that make our hotel that much better. On your next visit please do not hesitate in booking your reservation thru me so I can personalize your stay. Once again, thank you very much for your business and look forward to meeting you soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.