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All 1 Essex B&Bs / inns

Griswold Inn: Traveler Reviews

3.0 of 5
36 Main Street, Essex, CT 06426
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Special Rate
$150 (USD)
Griswold Inn
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Ranked #1 of 1 Essex B&B and Inns
Most recent review
4 of 5 stars Reviewed December 19, 2012
Thrilseeker125 Derby, CT
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137 reviews from our community

Traveler rating
    65
    38
    17
    10
    7
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Families
8
 
Couples
82
 
Solo
2
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Derby, CT
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Saturday Night at the Gris”
4 of 5 stars Reviewed December 19, 2012

Had a nice stay at the Gris Saturday evening. The room had a period setting and was overlooking main street. Not drafty at all. We got the table as requested by the fireplace, dinner was good (not wow) but the server and the Christmas caroling were amazing. Note: We were at Table #61 and when I sat down I caught my suit pants on a nail or staple under the table causing a rip. Mentioned it to the server and then watched them sit someone at the table without even looking at it or fixing it after we were done. Stayed in the TapRoom with the band for the evening. Great time and great band. Would recommend and will return.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“reno required”
1 of 5 stars Reviewed November 27, 2012

Upon arrival we were informed the kitchen closes in 5 minutes ( it was 7:55PM on a Thursday night. The food was fantastic but the service was spotty. Wait staff our first night was clueless and their insight on the wine list was" I haven't tried any of them" and was less informative about the specials. Foe the room rate we would have expected a better view than the rusty air conditioning compressors , a cracked pedestal sink, a shower door that would not close, a shower floor in die need of retiling. Most disturbing was the useless screen obsessed oafs that lounged at reception absorbed in their phones or computer monitors. The continental breakfast was lack luster and more akin to a budget hotel with 6's or 8's in their brand. A dysfunctional toaster which frequently taxed the electrical power cord int the dinning area made it all but impossible to use by hotel guests, and a request for assistance was not even acknowledged by the large male host fixated on their hand held screen.

Room Tip: Room number 9 had a view to remember for all of the wrong reasons. Condition and location on the 3rd...
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grisresponder, Owner at Griswold Inn, responded to this review
December 6, 2012
We are pleased that you enjoyed your culinary experience with us but are sincerely sorry that some other parts of your stay were not as positive.

As we investigated the dates of your stay we noted that was when our Front Desk Manager was out due to a medical emergency: this caused disruption in our scheduling and our normal Front Desk staffing was not available. While this may explain the circumstance, it is certainly not an excuse.

Timing is everything as they say. Though it is true that during quieter times – e.g. weeknights in November - the kitchen for our historic dining rooms closes at 8:00, we do have food service until 9 pm in our Wine Bar.

Many of the issues you enumerated, including those regarding your accommodation, have already been addressed. While it is always disturbing to hear such comments, fortunately we do not hear them often.

We do hope you will give us another try and discover that your recent experience is far from the “norm”.

Respectfully, The Paul Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria Falls, Zimbabwe
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Fascinating local history coupled with gracious comfort!”
5 of 5 stars Reviewed November 11, 2012 via mobile

Charm, comfort, flawless service, delicious cuisine and absorbing local history are the order of the day in this elegant monument to New England history a short drive from New York City. It's a "must-do" for locals and visitors alike.

Stayed November 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Dartmouth, Massachusetts
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“dingy”
2 of 5 stars Reviewed November 1, 2012

Don't stay in room 20, unless you like walking next to the fence by the kitchen exhaust and dumpsters to gain access to your room. The dingy bathroom, rugs, low wattage bulbs, sheets you can see through, grubby walls in need of paint sofa half reupholstered are just so depressing.
The public rooms are charming and they did a great job serving our large group (approx. 100). We did ask for a less expensive room but wow! We'll not stay there again anytime soon.

Room Tip: don't use room 20!
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grisresponder, Owner at Griswold Inn, responded to this review
December 6, 2012
Beginning on a positive note, we are pleased you enjoyed your special event with us: many of the guests in attendance shared some very positive feedback. Regarding your room experience, we offer our sincere apology. Some of your observations are quite easily addressed and we have already done so. The majority of guest accommodations at the Inn have been renovated: Room 20 is not one of them. While some may consider its location “challenging” (which will be addressed in our next renovation), many of our regular guests request this accommodation because of its separate entrance, privacy, and spacious layout.
We offer a range of accommodations in both type and price point and are confident that some will be suitable to you. We do hope you will give the Inn another try!

Respectfully,
The Paul Family
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new york
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“October Weekend”
5 of 5 stars Reviewed October 23, 2012

My husband and I spent a weekend in Conn going to antique shops and small towns and came across this Inn and decided to have lunch there. There was a waiting time of about 15 mins but welll worth the wait. We asked to be seated in the dining room area as the bar area was a litle too noisy for us. They had a Christmas Tree on the bar decorated in Halloween pumpkins.We order a Turkey club and home made potate chips and it was so tender and tasty. The place was great to walk through and see all the old pictures and items from the past. Make this a stop the next time you are in town.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Griswold Inn

Also Known As:
Griswold Hotel
Griswold Hotel Essex
Address: 36 Main Street, Essex, CT 06426
Phone Number:
Region: United States > Connecticut > Essex
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Essex
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the picturesque and historic village of Essex, Connecticut, the Griswold Inn is a destination experience. With 33 guest rooms, unique shopping, historic dining, a stunning nouvelle cuisine wine bar, and a taproom considered by some to be" the most handsome barroom in America", the 'Gris' offers visitors an authentic and spirited adventure. Come, make your own history here. The oldest continually operated inn in America. Fine Food, Spirits and Lodging....Since 1776! ... more   less 
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