We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“fantastic hotel” 5 of 5 stars
Review of Hampton Inn Springfield South Enfield

Save Saved
You added Hampton Inn Springfield South Enfield to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hampton Inn Springfield South Enfield
2.5 of 5 Hotel   |   20 Phoenix Avenue, Enfield, CT 06082   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Earn Double Points!
Ranked #1 of 6 hotels in Enfield
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“fantastic hotel”
5 of 5 stars Reviewed January 17, 2014

We stayed here overnight on a business trip. we had requested a late check-in and were assured it was no problem. When we arrived after midnight check-in was a breeze & our room was ready, very clean & spacious. the bed linens were luxurious and he bed very comfortable. the room was well stocked with basic necessities. the only draw back was that the drapes do not close completely over the window so we were greeted at 7am by sunshine (one can see how this could be an issue after getting 5 hours of sleep). we found out this hotel is five years old & you can definitely see it. it has great amenities for a quick getaway. the complimentary breakfast has a wonderful variety from cereal and bagels to Belgian waffles. everything is well taken care of and the staff was super nice. I see elsewhere that his hotel has a 2 star rating, but I would give it 3&1/2 -at least! we will definitely use it in the future!

Room Tip: make sure to request the exact type of room you want & you'll get it! they are very accommod...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, January 22, 2014
Thank you for posting your review on TripAdvisor. I am very happy to see that you enjoyed your stay with us. Your overall satisfaction is very important to me. I will be sure to share the great scores with the staff as they are always willing to provide outstanding service to our guests!

All of our rooms do have black out drapes. The decorative drapes are in front, those do not close. We have sheers in the middle and the next set is black out drapes. Guests are able to open or close the sheers and black out drapes as much or as little as they want.

We look forward to welcoming you back in the future. If I can be of assistance in the future please let me know.

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

196 people have reviewed this hotel

Traveler rating
    127
    47
    12
    8
    2
See reviews for
106
24
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Agawam, United States
1 review
3 of 5 stars Reviewed January 5, 2014

Very nice staff and clean but mattresses are way to hard and pillows way to soft. If you don't like soft pillows bring your own. I did not sleep well at all because of these two issues. But otherwise the place was nice, staff nice , rooms clean and breakfast was good.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, January 7, 2014
Eric A.,

Thank you for reviewing your stay at the Hampton Inn-Enfield, CT. I appreciate your comments. I apologize the bed was too hard for you. All Hamptons do provide a combination of foam and feather pillows on the beds. if you ever want more of one type please request this when making a reservation or let the front desk staff know on arrival. In 2014 Hampton is changing their pillow standards and every bed will have four pillows on them. Two will be foam, one is a feather and one is a Down Dreams Soft pillow. I know you do not prefer the soft pillow. You can still ask for more of the foam pillows.

Thank you for the nice comments regarding the other aspects of your stay.

Richard Austrermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
1 review
5 of 5 stars Reviewed January 4, 2014

Comfortable sleep, welcoming and pleasant lounge area, good food choices for breakfast. Love having fitness room available though I elected to swim laps instead. Had the pool to myself between 7 - 8:00 am.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, January 22, 2014
Karen L.,

Thank you for your comments on your stay at the Hampton Inn-Enfield, CT. I appreciate you sharing this important feedback with us so that we can understand what our guests are thinking about our service. I hope that you might offer us another visit in the future if your travels bring you to the Enfield, CT area.

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Tonawanda, NY, United States
1 review
5 of 5 stars Reviewed January 2, 2014

Frequently visit family in the area. Would always stay at this hotel if rates remained consistant with the Hampton at Bradley Airport. Summer rates are consistantly higher that Winsor Locks rates and I don't mind driving the 8 miles for the lower rate.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, January 7, 2014
Douglas B.,

Thank you for the great scores on you review with TripAdvisor. We appreciate you taking the time to write about your stay when visiting your family.

I understand your comment about our rates. Hotel rates do change based on the season. I am glad you choose to stay with our sister property at times when their rates are lower. Even though we are close to each other we both sell to different markets. They are an airport property while we are closer to attractions, shopping and restaurants.

I do appreciate your business when you do stay with us. Thank you!

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Milford, NJ, United States
1 review
5 of 5 stars Reviewed December 29, 2013

We needed a place to stay on Christmas Eve before visiting relatives in East Longmeadow, MA, on Christmas. We had two rooms and our stay was excellent. I was originally attracted to the Hampton Inn because I wanted a hot breakfast the next morning, and I enjoyed the breakfast.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, December 31, 2013
Anthony C.,

I hope you had a great Christmas visiting family in East Longmeadow, MA. Thank you for selecting the Hampton Inn, Springfield South, Enfield, CT for your stay. We appreciate your comments on TripAdvisor and hope you can stay with us when in the area again. We are the closest hotel to Six Flags New England, just five miles from us. Maybe a summer trip could be planned with the family. Safe travels-

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 28, 2013

Nice for an overnight. I did not like the one cup coffee maker available in the bathrooms. Breakfast was good. Service was great. The location was close to route 91, easy on and off. I wish I was informed about the hilton honors, since I do travel often for overnights.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, December 31, 2013
Michael R.,

Thank you for taking time to submit comments to the TripAdvisor site. We appreciate the feedback. I hope your travels bring you to the area again and you will choose the Hampton Inn-Enfield, CT for your stay. Thank you for your business.

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simsbury, Connecticut
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed December 26, 2013

This is a very clean hotel with alot to offer for the price. Room size is average, pool is a nice freebie, and the warm breakfast a special treat. You are within easy walking distance to many restaurants and fast food chains. Quiet rooms. Stayed to attend a nearby wedding. Staff was very accommodating to peoples needs.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review, December 27, 2013
Thank you for posting your review on TripAdvisor regarding your stay at the Hampton Inn-Enfield, CT. A holiday wedding must have been a lot of fun. I appreciate your comments and will be sure to share them with the staff.

If you ever have a reason to be in the area again we would love to have you stay with us. We are the closest hotel to Six Flags New England (just 5 miles) and have packages available in the spring, summer and fall with them. Maybe you could come to our area in 2014 to try out their new rides.

Safe travels,

Richard Austermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hampton Inn Springfield South Enfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Springfield South Enfield

Address: 20 Phoenix Avenue, Enfield, CT 06082
Phone Number:
Location: United States > Connecticut > Enfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Enfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Springfield South Enfield 2.5*
Official Description (provided by the hotel):
The Hampton Inn Springfield South Enfield hotel is located on the banks of the serene Connecticut River, seven miles from downtown Springfield, Massachusetts - home of the Basketball Hall of Fame and the MassMutual Center. We are in within walking distance to Enfield Square Mall, and just four miles from Six Flags New England. Our hotel in Enfield is located twenty minutes from Connecticut's capital city of Harford. Take in a musical at the Bushnell, Connecticut's premier performing arts center, visit the Wadsworth Atheneum Museum of Art, the nation's oldest public art museum, pack up the kids for a fun-filled day at the new Connecticut Science Center, or enjoy an event at The Big E or Eastern States Exposition Fair Grounds. College-bound students and parents will enjoy a relaxing stay at our hotel within a short distance to area colleges and universities including Bay Path College, Springfield College, American International College, and Western New England College. Visit the Hampton Inn Enfield, CT to find your picture-perfect retreat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Expedia, Tingo, Priceline, Cheap Tickets, Hilton Hotels, BookingOdigeoWL, Despegar.com, Venere, Agoda and Otel so you can book your Hampton Inn Springfield South Enfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Springfield South Enfield Hotel Enfield
Hampton Inn Enfield

Owners: What's your side of the story?

If you own or manage Hampton Inn Springfield South Enfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.