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“One of my best experience in the US” 4 of 5 stars
Review of Hampton Inn Springfield South Enfield

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Hampton Inn Springfield South Enfield
2.5 of 5 Hotel   |   20 Phoenix Avenue, Enfield, CT 06082   |  
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Ranked #1 of 6 Hotels in Enfield
Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“One of my best experience in the US”
4 of 5 stars Reviewed August 27, 2012

I am a Theme Parks fan and this hotel gave me the best experience for my last trip. Indeed it is located very close to Six Flags New England (like 5mins) (which is my 3rd prefered Six Flags park behind Magic Mountain and Great Adventure), and the rooms are modern, very clean, and quiet, king bed very comfortable, the bathroom and the shower are hudge. You also get a free WIFI connexion that is actually working. The staff is friendly and i like the exterior aspect of the hotel (fountain, flowers, woods...). Parking and good continental breakfast are free. I will definitly book this hotel again if I have to come back to SF New England !

Room Tip: my room was on the 4th floor, very quiet
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, October 7, 2012
Thank you so much for your review on our facility and for such a great compliment. The staff in Enfield is proud of their hotel and work very hard to make all of our guests stays enjoyable, I am glad that this was the case for you and your family.
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255 reviews from our community

Traveler rating
    160
    67
    15
    10
    3
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139
33
10
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Danville, Illinois
Top Contributor
131 reviews 131 reviews
65 hotel reviews
Reviews in 61 cities Reviews in 61 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 9, 2012

We stayed here for 3 nights while visiting local family and most of the stay was very pleasurable. The hotel and guest rooms are clean, the staff is very pleasant, and the location was perfect. There were just a few things that made it more of an average stay.

First, we were only able to get a king-size bed in an accessible room, which featured a walk-in shower with a very low curb (to accommodate guests in wheel chairs). The problem was that the shower curtain was on a curved rod and fell about 2 inches shy of reaching the floor. So the result of taking a shower was that water dripped down the curtain and onto the tile floor outside of the shower area. This made big (and I really do mean BIG) puddles of water all over the bathroom floor. My husband left his shoes on the bathroom floor with a t-shirt folded on top of them all the way across the bathroom and when he finished his shower, they were soaked! When we mentioned this to the housekeeper the next morning she said, "Yeah, that design is really messed up!" So we were certainly not the first to complain. The fix is pretty simple - get a shower curtain long enough to touch the floor and a straight rod to keep it all inside the curb of the shower. We found that it was actually better to just keep the curtain open during a shower because not as much water escaped the shower floor area.

Also, while the pool and hot tub were very clean, the temperature in the hot tub was unreliable. One night it would be great and the next it would feel like sitting in a luke warm bath.

The breakfast service was nice, and again, the staff was all really great to work with. We would stay there again but not in an accessible room.

Room Tip: Unless you need an accessible room, try not to let them book you into one.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, August 21, 2012
Thank you for your recent feedback on your stay with our facility. After reviewing your feedback with my management team and looking over our standards manual we were able to come up with some solutions from your suggestions. I appreciate you taking the time to speak about your stay and for visiting the Enfield area.
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Grantham, New Hampshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 31, 2012

We stayed here after a day at Six Flags. Only minutes away from the park. The staff was friendly and helpful. They gave us a larger room so we could have a rollaway bed at no added cost other then the$10 for the bed. Everything looked and smelled clean. The pool area was nice. The kids had fun except my daughter hit her chin and had to get stitches. No fault of the hotel, just kids being kids. The staff told us where the nearest hospital was (9 miles away). They also called our home the next day to make sure everything went fine and made a report for their records. The breakfast area was a little crowded. The staff brought in extra chairs so we could sit. This was the only reason we did not give them a 5. Nice location with plenty of restaurants to choose from. We will definitely stay here again!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Top Contributor
190 reviews 190 reviews
37 hotel reviews
Reviews in 68 cities Reviews in 68 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed July 30, 2012

Ours friends booked a block of rooms for their wedding at the Hampton Inn in Enfield.
Great choice!
Fine hotel with comfortable rooms, swimming pool, computer room and breakfast area. (Continental breakfast included)
Bed was heavenly! Lack of towel racks were a slight distraction, but that was the only negative.
Hotel is located next to a million restaurents and shopping areas. Very convienient.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 29, 2012

The rooms are modern and clean, equipped with everything necessary including a fridge and microwave
Pool was also clean and in good repair
Breakfast adequate and well stocked by friendly staff
Free Internet access also a bonus

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, August 21, 2012
Thank you Yvonne for your feedback on your stay with our hotel. We try our best to make everyone's stay great and I am glad that you were able to enjoy your time while staying in Enfield.
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East Bridgewater, Massachusetts
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 18, 2012

Overall a very nice Hampton Inn! Very modern and clean rooms that are in good repair. The PTAC was very quiet and efficient as it had a thermostat. One thing I loved about this room was the fact that they put a Purell wipe next to the phone....I don't know if this is a new Hampton standard but this is simply brilliant!

The breakfast in the morning exceeded my expectations greatly as they had cheese omlettes, Canadian bacon, and even homefries (plus all the usual stuff). The coffee was good too.

The only negative experience I had was at checkout. The kid who checked me out literally looked like he just woke up: his hair was all over the place, top button of this shirt undone, tie not tied all the way, and he even was wearing a jacket that looked like he was borrowing it from a man three sizes bigger than him---wish I got his name but he had no nametag...very unprofessional. Will return if I have another conference in the Hartford-Springfield area again.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, July 26, 2012
Thank you for your recent feeback on your stay with us. I am glad that you found the accommodations at our hotel to fit your needs. I will make sure that I share this feedback with my staff so that we are able to take the comments that you gave to help us improve in areas mentioned.
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Brookfield, Wisconsin
Top Contributor
130 reviews 130 reviews
45 hotel reviews
Reviews in 67 cities Reviews in 67 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 15, 2012

Good service, clean rooms, nice variety for breakfast - what more could you ask for. Great location for our work and for local restaurants. The service from the front desk to the floor help is very good. Only drawback on this particular visit is the business center - one unit was not working well, no internet capability. The other unit was problematic but we managed to get it to work to get our flght boarding passes. Definitely a go-to hotel for us.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, July 26, 2012
Thank you for staying with us on your recent trip to the Springfield/Enfield area. I am happy that you enjoyed your stay and that you will be back again to visit us in the future. We are in a great location for all local attractions and I thank you for letting others know about our close proximity to the local venues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Springfield South Enfield

Address: 20 Phoenix Avenue, Enfield, CT 06082
Phone Number:
Location: United States > Connecticut > Enfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Enfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Springfield South Enfield 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Hampton Inn Springfield South Enfield hotel is located on the banks of the serene Connecticut River, seven miles from downtown Springfield, Massachusetts - home of the Basketball Hall of Fame and the MassMutual Center. We are in within walking distance to Enfield Square Mall, and just four miles from Six Flags New England. Our hotel in Enfield is located twenty minutes from Connecticut's capital city of Harford. Take in a musical at the Bushnell, Connecticut's premier performing arts center, visit the Wadsworth Atheneum Museum of Art, the nation's oldest public art museum, pack up the kids for a fun-filled day at the new Connecticut Science Center, or enjoy an event at The Big E or Eastern States Exposition Fair Grounds. College-bound students and parents will enjoy a relaxing stay at our hotel within a short distance to area colleges and universities including Bay Path College, Springfield College, American International College, and Western New England College. Visit the Hampton Inn Enfield, CT to find your picture-perfect retreat. ... more   less 
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Also Known As:
Hampton Inn Springfield South Enfield Hotel Enfield
Hampton Inn Enfield

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