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“Convenient and Safe” 4 of 5 stars
Review of Comfort Inn & Suites East Hartford

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Comfort Inn & Suites East Hartford
2.0 of 5 Hotel   |   333 Roberts Street, East Hartford, CT 06108   |  
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Ranked #2 of 5 Hotels in East Hartford
Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Convenient and Safe”
4 of 5 stars Reviewed July 20, 2014

We were travelling on I81 through Virginia and Connecticut eventually to Maine and could not find a hotel on the interstate. Luckily we found Comfort Inn and Suites. The front desk attendant was very friendly and helpful. The room was clean and the area was safe. When we headed back home, we made a point to stay at the same hotel. There was a slight mechanical problem with our toilet and it was very late, so we were transferred to another room which, to our delight, was a suite. We highly recommend it.

Room Tip: The room by the ice maker could be noisy, but we didn't stay there.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review, July 21, 2014
Thank you for your review and staying with us on both legs of your trip! We are glad you found our hotel convenient, comfortable and safe. We look forward to having you stay with us on your next road trip!
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78 reviews from our community

Traveler rating
    30
    21
    18
    5
    4
See reviews for
19
20
7
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
New Braunfels, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

This Comfort Inn is very convenient to downtown Hartford (less than 5 min.) and close to attractions such as Mark Twain House and Harriet Beecher Stowe's House.
David at Front Desk was very helpful, efficient and friendly. This is a very affordable property, clean, and comfortable beds. Breakfast was hot, fresh, and more than sufficient.
I'd stay here again if I'm back in Hartford. Did I mention two restaurants within two min. walking distance?

Room Tip: King rooms are comfortable with room enough for two adults.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review, July 21, 2014
Thank you for your review! We are glad that you found our hotel comfortable and convenient! We look forward to having you stay with us again when you are in the Hartford area and thank you for choosing Comfort Inn & Suites.
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Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014

Stayed one night on the way to Boston. Hotel was nice. Desk staff was extremely friendly and helpful. Rooms were small and tough for four people to navigate though. Commode leaked at night and was situated right next to shower which made getting into and out of the shower more difficult than it should be. Breakfast staff person did not replenish supplies and just stood around talking on her phone. I suggest staying only if you get the $79 walk in coupon rate. Otherwise there are probably better nearby options.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review, July 21, 2014
Thank you for your review. We are glad that you found our hotel to be a good value but apologize that your stay was not 100% perfect. We will use your feedback to ensure a better stay and service for future guests. Thanks for staying with us.
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Bangor
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

We stayed here after a long road trip. David was very helpful in transferring our reservation to this location. Rooms were clean and quiet, coffee and tea was hot and ready all hours of the day and night great stay.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review, July 21, 2014
Thank you for your review! We are glad to hear that your stay was enjoyable and we hope to see you again next time you travel through the Hartford area!
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Enfield, Connecticut
1 review
5 of 5 stars Reviewed June 19, 2014

my stay in the hotel was great ,nice staff good breakfast good location easy to find parking I was there for the meeting and love to stay there I prefer to stay next time
overall experience was great, highly recommended

Room Tip: try to get suits
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review, June 20, 2014
Thank you for your review! We are glad you found our hotel to meet your needs while traveling for business. We hope to see you again!
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Boynton Beach, Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

The hotel was clean along with our room. Breakfast was fine. The staff, especially, Shontelle, Tiffony, Steve and David were extremely friendly and helpful with restaurant suggestions and directions. We would definitely stay again!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, Manager at Comfort Inn & Suites East Hartford, responded to this review, June 19, 2014
Thank you for staying with us! We're glad to hear that you enjoyed your stay and found our hotel and guest rooms to be clean and comfortable. We're also pleased to hear you enjoyed our complimentary breakfast and our staff service. We thank you for staying with us and hope to see you again when you are in the Hartford area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Top Contributor
114 reviews 114 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 15, 2014

Checked in early on Sat. and was give a room right next to the horrendously loud ice machine. I told the front desk about it last time we stayed there a few months ago and it is even louder. We went back to the desk and requested another room. The only other room was on the 4th floor and was a smoker. We finished checking in and left for a party that we came to attend. Later that night, we returned and had a nice, quiet room on the 2nd floor on the parking lot side.
Breakfast was another story. There were limited selections of bread and pastry and my husband had to ask for more eggs. It seemed that the breakfast room attendant had other things to do. After she minimally filled the containers, she proceeded to make herself a waffle and sit there and eat it at a table. Not too cool there, Comfort Inn

Room Tip: Stay away from the 3rd floor ice machine. Ask for a room on the parking lot side, away from the high...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary D, Manager at Comfort Inn & Suites East Hartford, responded to this review, June 19, 2014
Thank you for your review. While we're happy to hear you enjoyed your room, we apologize we did not meet your expectations in all areas. We certainly will work to correct some of the issues you experienced to provide a better experience to our guests. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites East Hartford

Address: 333 Roberts Street, East Hartford, CT 06108
Phone Number:
Location: United States > Connecticut > East Hartford
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service
Hotel Style:
Ranked #2 of 5 Hotels in East Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites East Hartford 2*
Number of rooms: 75
Official Description (provided by the hotel):
Comfort Inn & Suites hotel located 2 miles from Downtown Hartford and centrally between Boston and New York City. Free WiFi, Free Hot Breakfast and 1 Bedroom Suites with Full Kitchens available. Great highway access and the delicious Nolita Ristorante and Margherita's Mexican Grill & Bar are located adjacent. ... more   less 
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Also Known As:
Comfort Inn & Suites East Hartford Hotel East Hartford
Comfort Inn And Suites East Hartford

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