Spent one night at the hotel on a business trip. Room was acceptable but food service in the Fusion and room service was well below acceptable. Room service order placed and verified. After one hour called to ask when food would be delivered. They didn't note room number so they basically didn't fill the order. Told me another 45 minutes since the bar service was the priority not the room deliveries. When it did arrive food was cold. Next am the Concierge Room was not ready at 6:30am as stated so went to Fusion. Bagels stale, food average service for coffee refills terrible.
Net there has to be a better option or pack your own food.
- Official Description (provided by the hotel):
- This fully remodeled 242 room hotel features coffee makers, iron & ironing board, oversized desk with ergonomic chair, high speed internet access, two line telephone and iHome Docking Stations, 42 or 37 inch flat screen TV's and HD TV stations. Our elegant and chic guest rooms combined with our 9 meeting rooms and three ballrooms with a total square footage of 26,000 makes this the perfect selection for business or pleasure. The hotel also features an indoor pool, game room and fitness center. Enjoy Fusion Cafe for breakfast and lunch and Jays Bar for an exceptional dining experience and drinks, as well as the availability of room service. Why stay anywhere else when our Shuttle will transport you to nearby corporations and attractions? ... more less
- Reservation Options:
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- Also Known As:
- Danbury Plaza Hotel Danbury
- Plaza Hotel Danbury
- Sheraton Danbury