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“Disappointed” 2 of 5 stars
Review of Holiday Inn Danbury-Bethel At I-84

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Holiday Inn Danbury-Bethel At I-84
3.0 of 5 Hotel   |   80 Newtown Rd., Exit 8 Off Interstate 84, Danbury, CT 06810   |  
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Ranked #1 of 14 Hotels in Danbury
Newton, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointed”
2 of 5 stars Reviewed 2 days ago NEW

Reserved room thru trip adviser. When we checked in we were given a double bed in the handicap room instead of a king bed in a regular room. When I complained I was advised that this was all that was available AND my confirmed reservation actually was only at the discretion of the hotel. IS THIS CORRECT?

Room Tip: Bring your own bed
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  • Stayed September 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    41
    18
    3
    2
    0
See reviews for
15
5
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Danbury, Connecticut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had our Kids 1st birthday party celebration and it went very well. Our entire family , friends and guests loved the party hall (pearl room). The atmosphere was nice and beautiful. The staff and their service was excellent and very friendly. I would recommend for any who was looking for a great party hall within their budget.

Ivett, the catering director helped us to make this choice and very happy for that decision.

Thanks
Naga Sirisipalli

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was really nice, the there is a great outdoor pool. The rooms were very modern and up to date!

Staff and service at the hotel was second to none. The staff were extremely professional and courteous. They accommodated our family weekend and made it a beautiful experience.

i give this place a 11 rating as it's the best hotel and it's even better!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this review, 4 days ago
Dear WhyAich,

Thank you for giving us a perfect rating. I appreciate your positive feedback and we take pride in catering to our guests' needs the best we can. I'm sure our entire staff enjoyed exceeding your expectations and yes they enjoyed your family. Please think of us again when planning a weekend again.

William Gemme CHA General Manager
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Maine
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The accommodations were clean and very comfortable. The breakfast was staffed by 2 great people, Kenny (very personable and welcoming) and Chef Luis (prepared a wonderful meal). Enjoyed our stay so much that we decided to stop there on the return trip.

Room Tip: Choose the back side of the hotel to view trees instead of a road.
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  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this review, 5 days ago
Dear CarBol 2014,
I appreciate your 4 Star review of the Holiday Inn Danbury. It's assocaites like Kenny and Chef Luis who keep us on top. I apprecaite that you gave us a second visit and hope that someday soon a third. We will be there with our personal service to welcome you back.

William Gemme CHA General Manager
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful stay at this Holiday Inn, Was greated in morning by Vanessa who had our room ready at 7:00AM She was very nice.Had a breakfest before going to the Phono and Music box show in the hotels grand room. Breakfast was very good and was made most enjable by our server Janet I spoke to her manager Ivett and thanked her for a very nice experience and We also had dinner there and service by Kenny was also as great. Food very good. Our best experience was yet to come when we met Junior the manager My wife Helen and I could not get over how wonderful a person can be. He was so informative helpful and pleasant we are Looking forward to next year to see him again. Never have we met anyone in the service field with as a wonderful personality as Junior. He made us fell as if we belonged there. Sean was also a delight Helen and I just loved our stay.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this review, 5 days ago
Dear Donald G,

Thank you for your 5 star review and mentioning many associates of the Holiday Inn Danbury ,
Vanessa, Janet, Ivett, Kenny, Junior are just a part of our team that make the Hotel run. We hope to welcome you back on a future stay and appreciate the kind words.

William Gemme CHA General Manager
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First off upon arrival there was ample parking * the grounds are kept exceptionatly trimmed and clean ****. this hotel last year was under construction when i last visited . I was amazed at the updated look , the rooms were amazing to be in = big screen tv , AC that worked well , a real plus was the lil refridgerator **** the WIFI was Strong and did not kick me out or cause any problems . the Bed gave me the Best Sleep Ever in a Hotel **** plug ins on the lighting was a plus too , charging phone & tablet right next to me . Bathroom was clean up to date well supplied . access from different points in the building was useful , a great lil section for snacks on ground floor with a section for health needs that might have been forgotten .. the ck in area has a nice coffee station fully supplied ****theres a bar and eatery which i enjoyed for breakfast and dinner . The Staff is Proffesional and exceedingly helpful Sean at the Bar was cheerie and proffesional - the minute i sat down a napkin was placed and was waited on right away , food was good and served right away **** A lady named Janet ran a good Breakfast very accomadating , she had an aire about her - haha . The front desk personal were friendly and accomadating , one person i took notice of was Junior he was over the top and and was the man who can run a Show . Very proffesional attitude and made a big impression with me .. would stay here again above all other hotels ~ Cheers Johnny

Room Tip: i stayed on 3rd floor liked the view ***
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this review, 5 days ago
Dear John Y,

Thank you for your perfect review. I am so glad to hear that you enjoyed your stay with us. It's associates like Janet and Junior who put the finishing touces on your stay and I take great pride thanking them for meeting your expectations. Looking forward to seeing you again soon at the Holiday Inn Danbury.

William Gemme CHA General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got to this place by mistake. We wanted to book to a different location, in a different chain, but due to confusion between us and the lady at the booking center we got this place. As the physical location and place also met our needs, we kept it, and we are very thankful we did.
This Holiday Inn was a very nice surprise! clean and welcoming and looks recently renovated. The stuff was very polite and helpful, the room had exactly what we needed and the beds were very comfortable. The room also had a small fridge and a microwave (contrary to what the lady who took our booking told us).

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this review, 1 week ago
Dear Y2m2r,

Thank you for your warm comments about the Holiday Inn Danbury. Our staff takes great pride in Cleanliness which you noted and yes every room has a Microwave and Fridge along with New 42 Inch T.V.s , Again I'm glad you were satisfied and please visit us again soon.

William Gemme CHA General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Danbury-Bethel At I-84

Address: 80 Newtown Rd., Exit 8 Off Interstate 84, Danbury, CT 06810
Phone Number:
Location: United States > Connecticut > Danbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Danbury
#1 Best Value Hotel in Danbury
#6 Family Hotel in Danbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Danbury-Bethel At I-84 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Danbury is a full service hotel featuring Newly Renovated rooms, complimentary Wireless High Speed Internet, Exercise Room, Business Center and an Outdoor Pool.We are centrally located in Danbury between New York City and Hartford, CT, with Airports in both cities. Easy access off of Interstate 84, we are convenient to many attractions including the Military Museum, Danburys Railway Museum, Richter Park Golf Course and Candlewood Lake. With over 3500 Sq. Ft. of newly renovated, flexible meeting space, we customize every detail to meet your needs whether it be a corporate meeting or social event. You are guaranteed to receive personal attention to every detail of your event and your guests will rave about the Priority Service they receive. 'Real People, Real Service'. ... more   less 
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Also Known As:
Holiday Inn Danbury-Bethel At i-84 Hotel Danbury
Danbury Holiday Inn

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