We left without staying there, even though it was 10:30 at night and we had been driving all day.
First, the person at the desk was extremely rude when I called to ask for directions to the hotel. Then when we got up to the room, it had a horrible smell, a combination of cigarette smoke and some other awful smell. There were also weird stains on the carpet.
I had been very clear about requesting a non-smoking room since I am allergic. I called down to ask for a different room, but the person at the desk immediately started arguing with me and, without even letting me speak, kept insisting that she had given us a non-smoking room. I wasn't sure that it was one, since I had seen a whole bunch of doors with no-smoking symbols and this room didn't have one. At any rate, I didn't care if it was one or not, I just wanted a room that didn't smell horrible and that wouldn't kick up my allergies.
My husband and I are the type of people that almost never complain about bad service, we usually just laugh these things off. But this was so bad, we decided to leave and go over to the Best Western, where we had a nice stay.
I did not feel all that good about the parking lot either at this hotel, it was kind of dark and creepy.













