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“well kept” 4 of 5 stars
Review of Holiday Inn Express & Suites

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Holiday Inn Express & Suites
2.5 of 5 Hotel   |   89 Mill Plain Rd, Danbury, CT 06811   |  
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Ranked #5 of 14 hotels in Danbury
poughkeepsie,NY
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“well kept”
4 of 5 stars Reviewed January 25, 2013

My husband and I spent one night here for a quick getaway. The property was well kept. I don't know if it was the time of year but the hotel was very quiet. We stayed in the jacuzzi king suite. The tub was big enough for 2 and the bed very comfy. There is a small fridge and microwave. the breakfast was your standard food, we enjoyed the pancake maker and fresh coffee. The staff was pleasant. There is an outdoor pool which of course was not open being January. It looked like it would be nice in the summer. We asked for a late check-out because 11am was to early for us, they accomidated us with no problems.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott S, Manager at Holiday Inn Express & Suites, responded to this review, June 6, 2014
It is always nice when people share how clean the hotel, it is so important to us and to other travelers. Your comments help let others know how well we are doing, thank you for the review.
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79 people have reviewed this hotel

Traveler rating
    43
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    3
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    1
See reviews for
30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Washingtonville, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2013

I stayed here last night and was very satisfied. It's located close to I-84. The room was well appointed and had everything I needed, and more. There's a microwave, free coffee and a small refrigerator. The free buffet breakfast was great. The hot cinnamon rolls were a nice parting gift. The night manager was very helpful and the staff appreciative of my stay. Well recommended.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review, June 6, 2014
Thank you for sharing the kind words, we try and make it as comfortable as home while you are on the road. The big breakfast is a real crowd pleaser and we are happy you were able to enjoy that as well.
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Portland, ME
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 6, 2013

No conditioner, poor hair dryer, worn doors, etc. No specific complaints, but we actually chose this place for our stopover, based on glowing reviews on TripAdvisor, so mostly disappointed. Staff was friendly, breakfast ok, and location handy. But just a very basic night's stay with no frills.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review, January 21, 2013
Dear PeripateticTwo,

Thank you for your recent stay with us and reviewing our property. I am so glad you liked the friendliness of our staff and the fine location of our hotel. I would like to apologize for the room accommodations you received that fell below your expectations. We are hospitality professionals who pride ourselves on delivering world class service. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Rock, Pennsylvania
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 23, 2012

Stopped here on short notice due to weather between NH & PA. Easy to get to right off I-84 near NY line. Was able to make reservation while driving in. The hot breakfast bar was well stocked with great selection. We upgraded our room upon arrival and got a suite that was über comfortable. There is a convenient "sundry" section near the front desk with great selection too of things while here and for the road, no need to hit a gas station store before getting on the road!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

My six year old son lost a tooth while we were traveling to the hotel. The Tooth Fairy always brings dollar coins at our house, but we didn't have any with us. The desk clerk didn't either, but he helped me sift through over 100 quarters in his change drawer to find ones from states we had visited on our trip. My son was so excited the next morning! The hotel was clean and quiet, with good breakfast options, and the service made it exceptional.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Thank you for a great stay over a very busy weekend! Great service from housekeeping to the front desk. Rooms were clean and recently renovated. Also, my kids loved the breakfast! Great place for families or business. Will definitely stay here again!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 26, 2012

Great place, didn't want to leave! If your plans require you to be in Danbury area than this is the place to stay! You can pay more elsewhere but not sure why you would want to! Bring the whole family, significant other of just yourself, either way this is the place to stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites

Address: 89 Mill Plain Rd, Danbury, CT 06811
Phone Number:
Location: United States > Connecticut > Danbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Danbury
#4 Family Hotel in Danbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
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Also Known As:
Comfort Hotel Danbury
Comfort Suites Danbury
Danbury Comfort Suites

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