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“Outstanding Staff” 5 of 5 stars
Review of Hilton Garden Inn Danbury

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Hilton Garden Inn Danbury
3.0 of 5 Hotel   |   119 Mill Plain Road, Danbury, CT 06811   |  
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Ranked #5 of 14 hotels in Danbury
Portland, Maine
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Outstanding Staff”
5 of 5 stars Reviewed May 25, 2013

The Hilton Garden Inn in Danbury was the last stop on our road trip on our way home to Maine. Our room was comfortable and convenient with a microwave and refrigerator and complimentary Wi-Fi. After checking in, we decided to have an early dinner at the hotel bar. Besides the good food and drinks, what made the time pleasant and relaxing was our bartender, Jokarys Martinez. She made us feel welcome. Jokarys has the friendly personality that's just right for her job.

Another outstanding employee at the hotel is Lisa Brady. It wasn't until we got home and unpacked that I realized I had left some clothes in a drawer in the room. I called and talked to Lisa. After checking with Housekeeping, she called back and said, "I have the bag with your clothes in my hands." My clothes arrived by FedEx in a couple of days. Thank-you, Lisa.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 28, 2013
Thank you for taking the time to comment on our hotel and staff, we appreciate it! Our staff always puts the guest first so I am glad to hear that you had a great experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Jefferson, Oh, United States
2 reviews
4 of 5 stars Reviewed May 25, 2013

We had a lovely stay at the Hilton-Garden. We spent 3 nights, and had no problems to speak of. The beds were quite comfortable, and having a refrigerator, microwave and coffee pot were an added bonus. I was pleased to see that they had regular coffee cups, not paper or Styrofoam. I am a smoker, and they try to accommodate smokers with a smokers oasis outside that is not going to annoy non smokers. I will definitely stay here again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 28, 2013
Thank you for taking the time to review our hotel. I am glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW BRIGHTON
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

Clean, premium room for my family. Comfortable beds, nice facilities and friendly, helpful staff made our stay enjoyable.

After 8 hours of driving, this was a comfortable oasis. Rooms were quiet, wireless Internet was speedy and showers had good pressure

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 28, 2013
Thank you for commenting on your stay and our hotel and staff! We appreciate the time you took to do so. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barre, Vermont
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great place. Last minute decision to stay here. The staff were inviting and friendly.loved having coffee and cookies available upon our evening check in .the out door garden area was a pleasure to walk around, especially after a long drive. Although we did not have the breakfast ,It looked so good.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 10, 2013
Thank you for reviewing our hotel, your comments are appreciated! We are glad that you enjoyed your stay, please visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edina, Minnesota
Top Contributor
137 reviews 137 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 2, 2013

I pass through Ridgefield/Danbury a lot on business and have stayed at HGI Danbury easily 15-20 nights this year so far; I was also there for extended stays in 2006-08. I'm very fond of the place and those who work there (by and large the same front desk and restaurant team over the last 6 years). Rooms are always clean, bed is comfy, front desk and restaurant staff (hi, Heather!) are professional and friendly, and it's conveniently located. The new remodeling and the kitchen/restaurant service add a lot. And the price/value is terrific (though I get a corporate discount). I was forced to stay at a competitor's place up the road recently when the HGI was sold out -- not remotely close in quality or comfort. HGI's breakfast is light years better, too. Jaclyn and the whole staff have gone out of their way to make me feel genuinely welcome and appreciated, and I in turn am grateful for the hospitality that's always extended to me there.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 6, 2013
Thank you for leaving feedback on our hotel and your experience! we are glad that you enjoyed your stay and the service provided, we have a seasoned staff that always puts the guest first! Please come back and visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed April 29, 2013

Very good access to highway. We only stayed for the weekend visiting family nearby. The facility is very clean, great staff, rooms, bathrooms were very clean.... we would definitely stay again. We have stayed at other Hilton Garden Inns and the quality and cleanliness always seem to be quite good.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, May 1, 2013
Thank you for commenting on our hotel! We appreciate you taking the time to leave us your thoughts, and we are glad to hear you had an enjoyable stay. Please visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robert, United States
1 review
5 of 5 stars Reviewed April 19, 2013

Great place to stay. The lobby it is very inviting. The hotel It is very clean. The rooms are big, confortable for a family of four, they were very clean and quite. We loved the place and are ready to stay ones more.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, April 22, 2013
Thank you for commenting on the hotel, we are glad you enjoyed your stay! Please visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Danbury

Address: 119 Mill Plain Road, Danbury, CT 06811
Phone Number:
Location: United States > Connecticut > Danbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Danbury
#2 Business Hotel in Danbury
#3 Family Hotel in Danbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Danbury 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Danbury Hotel Danbury
Danbury Hilton Garden Inn
Hilton Danbury

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