This is by far the worst place ever stayed in and way over priced. Me and my husband are traveling up to Maine to see family from ft Campbell Kentucky and after driving for 15 or so hours we decided it was time to find a place to crash. We had dogs and were referred by another hotel that they allow pets. When checking in we requested a pet friendly room which we were quoted $80 which seemed high from the looks of the place. Well we walk into the room and it reals of old carpet and smells like a grandmas perfume that over powers the place. The carpets also looked like they barely vacuumed it probably because they are 30 years old. The bathroom floor had some sort of stain on it which I didn't feel safe walking my bare feet on. The door in the bathroom needed repairs, the ceiling had large dark spot and wallpaper missing in the bathroom. I am glad I brought my own blankets and pillow but plan to wash as soon as I get to my location.
Upon checking out my husband finds we are charged $112 instead of $80 that we were quoted. After asking why the desk lady (very unfriendly) says that it's because we are charged a pet fee. Interesting that the night before we requested a pet friendly room and quoted differently. Well the lady then says well I can call the guy that was here but she can't because he was on night shift. After that she could talk to a manager... Very rude staff and did nothing to solve out issues. Do not stay here!
- Official Description (provided by the hotel):
- Quality Inn, a Cromwell / Middletown hotel is between Hartford and New HavenThe Quality Inn® hotel is ideally located just minutes from Wesleyan University,XL Center, Trinity College, the University of Hartford, Yale University and Dinosaur State Park.Additional points of interest near hotel include: •Goodspeed Opera House •Travelers Championship golf tournament •Harriet Beecher Stowe Center •Mark Twain House and Museum •Nathan Hale Homestead The Hartford-Brainard Airport, the Bradley International Airport and the Tweed New Haven Regional Airport are all a short drive from the hotel. Hotel amenities and features include: •Free high-speed Internet access •Free breakfast with hot waffles •New Large flat Screen Tv •Free 24hrs coffee •Free local calls •Fitness centerThis Cromwell, CT hotel provides business travelers with large rooms with work desk/chairs Large Flat Screen Tv In our Deluxe King Rooms access to Business Center,fax services.In addition to standard amenities, some guest rooms are equipped with refrigerators and microwaves.Whether traveling for business or pleasure,We offer the largest rooms in area, the Quality Inn hotel is the perfect place for anyone visiting the Cromwell, Connecticut area. Our friendly staff looks forward to seeing you soon. ... more less
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- Also Known As:
- Quality Hotel Cromwell
- Comfort Inn Cromwell
- Cromwell Comfort Inn