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Quality Inn: Traveler Reviews

2.5 of 5
111 Berlin Rd., Cromwell, CT 06416 (Formerly Comfort Inn)
Hotel amenities
Quality Inn
Ranked #4 of 4 hotels in Cromwell
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30 reviews from our community

    Trip type
Traveler rating
    5
    4
    9
    4
    8
Date Rating
South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“OK stay”
3 of 5 stars Reviewed October 30, 2012

Convenient to highway. Very small breakfast room, but they had continental breakfast and a couple of hot items. Rooms were a good size and beds were comfortable. Our room had a refrigerator and a microwave. Good lighting in the room. Staff was friendly and helpful. No pool and didn't have a chance to use the exercise room.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Thanks Quality Inn”
4 of 5 stars Reviewed October 18, 2012

I booked one night in a double bed room. My best man and I stayed there prior to my wedding, since I can't see my bride the day of. Since check out was at 11am and our limo wasn't coming until 2pm we had some time to hang around. Instead of kicking us out of our room the manager allowed us to stay in the room until the limo came. The room was great size and breakfast wasn't bad at all. Thank you Quality Inn staff!

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyria, Ohio
2 reviews
“Good stay away from home!””
5 of 5 stars Reviewed September 6, 2012

Through my travels I am convinced that personal experience overtakes reviews. However, i have also noted that great experiences need to be recognized. A great location, with clean rooms and a reasonable price are important, but customer service is a must. I have stayed at many hotels with lousy service and places like these which make it an excellent personal experience to always remember your trip.

My husband and I have stayed at this location a few times and have always had a great experience. The rooms are clean, comfortable and cosy. The staff is very friendly especially management who will do their utmost to help you in anyway. We thoroughly enjoy vacations and don't fuss over little issues that every accommodation/hotel/restaurant/service industry experiences.Overall, we loved our stay and highly recommend this hotel.

Room Tip: We always ask for room on groud floor
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Katie M about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good value near Hartford”
4 of 5 stars Reviewed July 26, 2012

I was pleasantly surprised at the appearance and comfort of this former Comfort Inn. It's aged a bit (the reason for the downgrade from Comfort Inn, I presume) but still retains the larger rooms of the pricier Choice Hotels marque. Everything worked fine in the room. It was clean. The bed was just O.K. But the price, compared to other Choice offerings in the Hartford area, combined with the "better than expected" quality led us to stay two nights on our annual four week summer driving vacation. Also, eggs and sausage, plus the normal continental cold breakfast items cinched the deal for us. Probably as good a Quality Inn as we've stayed in recently.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Needs a complete renovation”
2 of 5 stars Reviewed May 6, 2012

The people booking for my group booked late and we stayed at this hotel. It was Awful! Although the rooms stated that they were non smoking, there had been zero renovations done since the change took place. The room smelled strongly of smoke, there were cigarette burn stains on the sink. There was no fridge, no microwave and the mattress was smaller than the box spring. The mattress was also very old. Sleeping on it felt like I was in a child's bouncing toy. Even after taking an Advil PM, I did not sleep all night. In the morning, the shower had very little pressure and the water was not hot. I would not stay her again.

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Quality Inn

Also Known As:
Quality Hotel
Quality Hotel Cromwell
Comfort Inn Cromwell
Cromwell Comfort Inn
Address: 111 Berlin Rd., Cromwell, CT 06416 (Formerly Comfort Inn)
Region: United States > Connecticut > Cromwell
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Cromwell
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Quality Inn® hotel is ideally located just six miles from Wesleyan University. This Cromwell, CT hotel is minutes from the XL Center, Trinity College, the University of Hartford, Yale University and Dinosaur State Park. The Hartford-Brainard Airport is 15 miles, the Bradley International Airport is 25 miles and the Tweed New Haven Regional Airport is 30 miles from the hotel. This Cromwell, CT hotel provides business travelers with access to fax services. In addition to standard amenities, some guest rooms are equipped with refrigerators and microwaves. Non-smoking rooms are available. Valet cleaning services are offered for guest convenience. ... more   less 
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